Emergency Communications Dispatcher

Public Safety Dispatch Network; Meadowview (VA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network in Meadowview, VA seeks qualified dispatchers to handle emergency and nonemergency calls, verify locations, and coordinate responders. The role combines rapid decision-making with careful documentation.

Ideal candidates have a high school diploma or equivalent, strong typing and listening skills, and clear communication. Training and certifications depend on the service and jurisdiction; positions may require shift work and overtime.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Required certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High School Diploma or equivalent

Job description

Public Safety Dispatch Network in Meadowview, VA seeks qualified dispatchers to handle emergency and nonemergency calls, verify locations, and coordinate responders. The role combines rapid decision-making with careful documentation.

Ideal candidates have a high school diploma or equivalent, strong typing and listening skills, and clear communication. Training and certifications depend on the service and jurisdiction; positions may require shift work and overtime.