Public Safety Dispatcher / Telecommunicator - Immediate Openings

Public Safety Dispatch Network; Rogers City (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatch Network in Michigan seeks qualified Public Safety Dispatchers and Telecommunicators to join nearby centers. You will handle emergency and nonemergency calls, determine priority, and coordinate responders using CAD, radio, and mapping tools.

Applicants should have a high school diploma, accurate typing, active listening, and clear communication. Roles may include nights, weekends, holidays, rotating shifts, and overtime depending on staffing needs and emergencies.

Qualifications

• High school diploma or equivalent required.
• Accurate typing and active listening essential.
• Clear, concise communication with callers.
• Ability to switch between tasks in a fast-paced environment.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High School Diploma

Tools

CAD systems

Radio communications

Telephony systems

Job description

Public Safety Dispatcher / Telecommunicator Opportunities in Posen

Public Safety Dispatchers and Telecommunicators support the flow of information between the public and emergency response agencies. Depending on the communications center, their responsibilities may include call taking, police dispatch, fire dispatch, emergency medical dispatch, or a combination of assignments.

This position brings together communication, technology, and careful decision-making. Employees must organize incoming information and apply agency procedures while keeping callers and responders informed.

Position Details

• Duty Location: {airport_name}, Posen, MI
• Employer: The hiring public safety or consolidated communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Public safety communications centers often require continuous staffing. Assignments may include nights, weekends, holidays, rotating shifts, and overtime during staffing shortages or major emergencies.

What You May Do

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.

Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Required certifications depend on the services handled and the jurisdiction’s training standards.

General Conditions of Employment

Meet the hiring agency’s eligibility and minimum age requirements

Complete required background screening and competency assessments

Complete medical, psychological, or drug screening when specified

Successfully complete training for assigned operational positions

Maintain applicable certifications and continuing education

Follow confidentiality rules and emergency staffing procedures

Work Environment and Physical Requirements

Telecommunicators typically work at technology-equipped consoles for extended periods. Duties involve headset communication, keyboard entry, screen monitoring, and sustained attention. Exposure to distressing incidents is possible. Review the vacancy for essential functions and accommodation information.

Benefits

Eligible employees may receive health coverage, retirement benefits, paid leave, employee-assistance resources, and professional development. Additional compensation and benefits depend on the employer, classification, and appointment conditions.