Public Safety Dispatcher / Telecommunicator - Immediate Openings

Public Safety Dispatch Network; New Midway (MD); Presencial; USD 40.000 - 65.000; Jornada completa

Descripción de la vacante

Public Safety Dispatch Network is seeking qualified individuals for dispatcher/telecommunicator roles in Midway. The position involves processing emergency and nonemergency requests, verifying incident locations, and coordinating resources using computer-aided dispatch and radio systems.

Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, clear communication, and multitasking abilities.

Formación

• High school diploma or recognized equivalent expected.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsabilidades

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Conocimientos

Typing

Active listening

Clear communication

Educación

High school diploma or GED

Descripción del empleo

Public Safety Dispatcher / Telecommunicator Opportunities in Midway

Position Details

• Duty Location: {airport_name}, Midway, WV
• Employer: The hiring public safety or consolidated communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

What You May Do

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.

Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Required certifications depend on the services handled and the jurisdiction’s training standards.

General Conditions of Employment

• Meet the hiring agency’s eligibility and minimum age requirements
• Complete required background screening and competency assessments
• Complete medical, psychological, or drug screening when specified
• Successfully complete training for assigned operational positions
• Maintain applicable certifications and continuing education
• Follow confidentiality rules and emergency staffing procedures

Work Environment and Physical Requirements

Telecommunicators typically work at technology-equipped consoles for extended periods. Duties involve headset communication, keyboard entry, screen monitoring, and sustained attention. Exposure to distressing incidents is possible. Review the vacancy for essential functions and accommodation information.

Benefits

• Eligible employees may receive health coverage, retirement benefits, paid leave, employee-assistance resources, and professional development.
• Additional compensation and benefits depend on the employer, classification, and appointment conditions.