Public Safety Dispatcher & Telecommunicator — Be the Link

Public Safety Dispatch Network; NuMine (PA); On-site; USD 42,000 - 65,000; Full time

Job summary

Public Safety Dispatch Network in Nu Mine, PA seeks a Public Safety Dispatcher / Telecommunicator to support emergency response operations. You will handle call taking, verify locations, classify requests, and coordinate responders per agency procedures.

The role requires accurate typing, active listening, and clear communication with the ability to switch between tasks. Work schedules may include nights, weekends, holidays, and overtime during staffing shortages or major emergencies.

Qualifications

• High school diploma or equivalent is commonly required.
• Typing accuracy, active listening, and clear communication are essential.
• Certifications depend on services handled and jurisdiction's standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High School Diploma

Tools

CAD software

Telephone systems

Radio systems

Mapping systems

Job description

Public Safety Dispatch Network in Nu Mine, PA seeks a Public Safety Dispatcher / Telecommunicator to support emergency response operations. You will handle call taking, verify locations, classify requests, and coordinate responders per agency procedures.

The role requires accurate typing, active listening, and clear communication with the ability to switch between tasks. Work schedules may include nights, weekends, holidays, and overtime during staffing shortages or major emergencies.