Public Safety Dispatcher & Telecommunicator

Public Safety Dispatch Network; Carrington (ND); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Public Safety Dispatch Network seeks a dedicated Public Safety Dispatcher/Telecommunicator in Mchenry, ND. The role blends technology, communication, and decisive action to manage emergency and nonemergency calls while coordinating responders and maintaining records.

Responsibilities include processing requests, verifying locations, prioritizing incidents, and operating dispatch systems. Training, shifts including nights and weekends, and strong listening skills are essential to success.

Qualifications

• High school diploma or recognized equivalent required.
• Certification requirements vary by service and jurisdiction.
• Ability to type accurately and listen actively with clear communication.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

CAD/Computer-aided dispatch

Job description

Public Safety Dispatch Network seeks a dedicated Public Safety Dispatcher/Telecommunicator in Mchenry, ND. The role blends technology, communication, and decisive action to manage emergency and nonemergency calls while coordinating responders and maintaining records.

Responsibilities include processing requests, verifying locations, prioritizing incidents, and operating dispatch systems. Training, shifts including nights and weekends, and strong listening skills are essential to success.