Public Safety Dispatcher & Telecommunicator

National Public Safety Careers; Burgaw (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance

Job summary

National Public Safety Careers is recruiting for a Public Safety Dispatcher in Burgaw, North Carolina. The role involves handling emergency and nonemergency calls, verifying locations, and guiding responders using dispatch technology.

You will prioritize incidents, coordinate resources, and maintain secure records in a fast-paced environment. Applicants should possess accurate typing, active listening, and clear communication skills.

Qualifications

• HS diploma commonly required; entry and experienced classifications may have different qualifications
• Certifications depend on services and jurisdiction’s training standards

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Tools

CAD system

Job description

National Public Safety Careers is recruiting for a Public Safety Dispatcher in Burgaw, North Carolina. The role involves handling emergency and nonemergency calls, verifying locations, and guiding responders using dispatch technology.

You will prioritize incidents, coordinate resources, and maintain secure records in a fast-paced environment. Applicants should possess accurate typing, active listening, and clear communication skills.