Public Safety Dispatcher Lateral

Butte County; Chico (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Public Safety Dispatcher to join their team. This role is vital for managing emergency communications and ensuring the safety of officers and the public. You'll be responsible for receiving and analyzing emergency calls, dispatching units, and maintaining critical records. The ideal candidate will thrive under pressure, demonstrate quick decision-making skills, and possess strong communication abilities. With a competitive hiring bonus and the chance to make a significant impact in the community, this position offers a rewarding career in public safety communications.

Qualifications

• Must have one year of experience as a public safety dispatcher.
• Knowledge of emergency radio and telephone procedures.

Responsibilities

• Receives and dispatches emergency and non-emergency calls.
• Monitors public safety units and maintains communication logs.

Skills

Emergency communication

Decision making

Stress management

Effective communication

Education

High school diploma

Tools

Computer

Fax machine

Job description

We have some exciting news! The Butte County Sheriff’s Office is now offering a $50,000 hiring bonus for Lateral- Public Safety Dispatchers.

CLICK HERE FOR MORE INFORMATION!

Additional qualifications for lateral transfers: Must be currently working or employed within the last twelve months as a public safety dispatcher in a California Law Enforcement Agency or California Fire Department with a minimum of one (1) year experience as a public safety dispatcher with the same agency.

Position Details

FLSA: Non-Exempt

Definition: Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to established emergency and County procedures; performs a variety of technical tasks related to the assigned functional area; and performs related duties as assigned.

Supervision

Receives general supervision from supervisory or management personnel. Exercises no direct supervision over staff.

Class Characteristics

This role involves independently performing technical duties in support of public safety communications, exercising judgment and initiative, with only occasional instruction or assistance.

Typical Job Functions

• Receives, analyzes, and evaluates 911, Sheriff’s emergency and business calls, inquiries, and complaints; transfers calls or creates dispatch calls.
• Dispatches sheriff units or other staff and equipment to emergency or non-emergency locations, determining proper jurisdiction and staff.
• Monitors the status of public safety units to ensure officer safety and availability.
• Operates multiple communication devices and computers to respond swiftly and appropriately, updating suspect information and deputy locations.
• Maintains records of radio calls and information logs; accesses criminal justice information systems.
• Maintains radio contact with allied agencies, recognizes units from other agencies, and assists with information sharing.
• Responds to Deputy radio traffic, disseminates suspect information, and handles various communication lines.
• Performs basic equipment maintenance and office support duties.
• Assists the Coroner’s Office in locating family members of decedents for notifications.

Knowledge and Abilities

Knowledge of law enforcement communication principles, emergency radio and telephone procedures, and related laws; ability to interpret maps, recall detailed information, work under stress, make quick decisions, and communicate effectively.

Education and Experience

Equivalent to a high school diploma and one year of general office and computer experience.

Certifications and Licenses

• Valid C.L.E.T.S. Operator certificate by end of probation.
• Basic Dispatcher Course certificate issued by POST by end of probation.

Physical Demands and Working Conditions

Primarily sedentary office work, requiring good vision, hearing, speech, and finger dexterity. Office environment with moderate noise, interaction with upset staff or public, and passing a background check.

Equipment and Tools

Includes computer, fax, and standard office equipment.

Disaster Service Worker

All employees are Disaster Service Workers and must complete related training and return to work during emergencies.