Public Safety Dispatcher: Fast-Response Telecommunicator

Public Safety Dispatch Network; Gonzales (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Public Safety Dispatch Network in Gonzales, Texas, invites applications for dispatcher and telecommunicator roles. These positions support information flow between the public and emergency response agencies, with responsibilities that may include call taking, police and fire dispatch, and EMS dispatch depending on the center.

The role combines communication, technology, and careful decision-making. Staff organize incoming information, follow agency procedures, and keep callers and responders

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Accurate typing, active listening, clear communication are essential.
• Required certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Gonzales, Texas, invites applications for dispatcher and telecommunicator roles. These positions support information flow between the public and emergency response agencies, with responsibilities that may include call taking, police and fire dispatch, and EMS dispatch depending on the center.

The role combines communication, technology, and careful decision-making. Staff organize incoming information, follow agency procedures, and keep callers and responders