Public Safety Dispatcher: Emergency Communications Specialist

Public Safety Dispatch Network; Everett (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

Public Safety Dispatch Network in Everett, MA seeks Police Dispatcher to support operations by receiving requests for assistance and maintaining reliable communication with officers. The role may include call taking, radio dispatch, and records duties. Training is provided and advancement depends on performance.

Dispatchers help officers by conveying accurate locations, descriptions, safety information, and timely updates before arrival, with duties across multiple shifts and potential overtime.

Qualifications

• High school diploma or recognized equivalent.
• Typing accuracy and ability to understand spoken information.
• Clear radio communication and learn jurisdiction geography.
• Access to criminal justice information systems may require screening and training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Multitasking

Radio communication

Geography knowledge

Information systems access

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Everett, MA seeks Police Dispatcher to support operations by receiving requests for assistance and maintaining reliable communication with officers. The role may include call taking, radio dispatch, and records duties. Training is provided and advancement depends on performance.

Dispatchers help officers by conveying accurate locations, descriptions, safety information, and timely updates before arrival, with duties across multiple shifts and potential overtime.