Public Safety Dispatcher: Coordinate Police/Fire/EMS

Public Safety Dispatch Network; Wallingford (CT); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Employee assistance resources

Continuing education

Shift differentials

Job summary

The Public Safety Dispatch Network is seeking qualified Police/Fire/EMS Dispatchers for opportunities in Central Village, CT. Responsibilities include processing calls, coordinating multi-agency responses, and verifying incident details while maintaining critical communication across services.

A high school diploma or equivalent is typically required, with credentials depending on the assignment. Candidates should be prepared for background checks and training per discipline.

Qualifications

• Clear communication with varied stakeholders in high-stress environments.
• Ability to recognize changing priorities and coordinate resources.
• Credentials may be required (public safety telecommunicator, EMS, fire, or police dispatch) depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic and unit availability.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Communication skills

Multitasking

Decision making

Education

High school diploma or equivalent

Tools

Dispatch systems

Job description

The Public Safety Dispatch Network is seeking qualified Police/Fire/EMS Dispatchers for opportunities in Central Village, CT. Responsibilities include processing calls, coordinating multi-agency responses, and verifying incident details while maintaining critical communication across services.

A high school diploma or equivalent is typically required, with credentials depending on the assignment. Candidates should be prepared for background checks and training per discipline.