Police/Fire/EMS Dispatcher

Public Safety Dispatch Network; Wallingford (CT); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Employee assistance resources

Continuing education

Shift differentials

Job summary

The Public Safety Dispatch Network is seeking qualified Police/Fire/EMS Dispatchers for opportunities in Central Village, CT. Responsibilities include processing calls, coordinating multi-agency responses, and verifying incident details while maintaining critical communication across services.

A high school diploma or equivalent is typically required, with credentials depending on the assignment. Candidates should be prepared for background checks and training per discipline.

Qualifications

• Clear communication with varied stakeholders in high-stress environments.
• Ability to recognize changing priorities and coordinate resources.
• Credentials may be required (public safety telecommunicator, EMS, fire, or police dispatch) depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic and unit availability.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Communication skills

Multitasking

Decision making

Education

High school diploma or equivalent

Tools

Dispatch systems

Job description

Police/Fire/EMS Dispatcher Opportunities in Central Village

Police/Fire/EMS Dispatchers help coordinate emergency responses across law enforcement, fire services, and emergency medical services. In a combined communications environment, they may process calls and manage radio assignments for several response disciplines.

The role requires an understanding of different response procedures and resource needs. Dispatchers must communicate clearly, recognize changing priorities, and coordinate assistance while staying within their training and assigned authority.

Position Details

• Duty Location: {airport_name}, Central Village, CT
• Employer: The hiring consolidated dispatch or public safety agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

What You May Do

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment. Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment. Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

General Conditions of Employment

• Meet agency-specific age and employment eligibility requirements
• Complete the required background investigation and hiring assessments
• Pass additional pre-employment screening when specified
• Successfully complete training for each assigned dispatch discipline
• Maintain required certifications and authorized information-system access
• Follow confidentiality requirements and emergency staffing procedures

Work Environment and Physical Requirements

This position typically involves prolonged workstation duties, headset use, keyboard entry, and monitoring multiple communication channels. Employees may manage simultaneous incidents and hear distressing information. Review the vacancy for essential functions and available accommodations.

Benefits

Eligible employees may receive medical, dental, and vision coverage; retirement benefits; paid leave; employee-assistance resources; and continuing education. Shift differentials, certification incentives, and other provisions vary by employer and position.