Public Safety Dispatcher (911) – Calm Under Pressure

Goodhue County; Red Wing (MN); On-site; USD 58,000 - 61,000; Full time

Benefits offered by this job

Medical and dental insurance

13 paid holidays

Retirement plan

Job summary

Goodhue County is seeking a Public Safety Telecommunicator in Red Wing, MN. This role handles emergency communications, coordinates with police, fire and EMS, and supports critical public safety operations.

Responsibilities include transmitting information, maintaining professional contacts with agencies, and supporting quick, accurate decisions under pressure. Shift work includes nights and weekends, with a competitive salary and strong benefits.

Qualifications

• High school diploma or equivalent.
• Experience in high-volume customer service, fast-paced retail or restaurant service.
• Proficient computer skills.
• Ability to type a minimum of 40 words per minute.
• Ability to work varied shifts, including nights, weekends and holidays.

Responsibilities

• Provide skilled emergency communications by receiving requests for assistance and transmitting information to law enforcement, fire, EMS, and other public safety agencies.
• Maintain efficient and professional communications between the public, law enforcement personnel, and other public safety partners.

Skills

High-volume customer service

Typing 40 wpm

Strong computer skills

Shift work (nights/weekends)

Education

High school diploma or equivalent

Tools

AR MER radio system

CAD/RMS familiarity

Job description

Goodhue County is seeking a Public Safety Telecommunicator in Red Wing, MN. This role handles emergency communications, coordinates with police, fire and EMS, and supports critical public safety operations.

Responsibilities include transmitting information, maintaining professional contacts with agencies, and supporting quick, accurate decisions under pressure. Shift work includes nights and weekends, with a competitive salary and strong benefits.