Public Safety Dispatcher - 24/7 Emergency Dispatch

City-of-Ames,-I; Ames (IA); On-site; USD 57,000 - 69,000; Full time

Benefits offered by this job

Hiring wage incentive $1000

Comprehensive benefits

Job summary

The City of Ames is seeking a Public Safety Dispatcher within the Ames Police Department. The dispatcher operates a complex communications system, handling emergency and non-emergency calls and directing police, fire, and EMS resources in urgent situations.

The work is in a 24/7/365 environment with shift assignments and occasional mandatory overtime; certification requirements and eligibility are described in the posting. Benefits and PSLF program details are provided.

Qualifications

• Successful completion of high school, HiSet, or G.E.D.
• Two years of relevant work experience or related college coursework may be preferred.

Responsibilities

• Answers emergency and non-emergency calls for service.
• Receives and relays messages to appropriate personnel.
• Directs requests for assistance to police, fire, and EMS.
• Prioritizes calls and dispatches resources per procedures.
• Maintains radio console operations and logs.

Skills

CAD knowledge

EMS protocols

Streets knowledge

FCC regulations

Data entry

Radio communications

Multitasking

Teamwork

Education

High school diploma

Tools

Public safety software

Radio console

Mapping software

Job description

The City of Ames is seeking a Public Safety Dispatcher within the Ames Police Department. The dispatcher operates a complex communications system, handling emergency and non-emergency calls and directing police, fire, and EMS resources in urgent situations.

The work is in a 24/7/365 environment with shift assignments and occasional mandatory overtime; certification requirements and eligibility are described in the posting. Benefits and PSLF program details are provided.