Public Safety Dispatcher

CITY OF TOLLESON; Tolleson (AZ); On-site; USD 36,644 - 51,301; Full time

Job summary

The City of Tolleson is hiring a Public Safety Dispatcher to manage and respond to emergency service calls effectively. Responsibilities include interviewing callers, dispatching law enforcement, and maintaining communication between emergency personnel.

Qualified candidates must have a High School Diploma or GED, two years of experience in dispatch centers, and ideally be bilingual in Spanish. This position offers a salary of $26.60 hourly with a full range of $26.60-$37.24.

Qualifications

• Minimum two years experience in a Police and/or Emergency dispatch center.
• Valid Arizona driver's license upon hire.
• Minimum 35 words per minute typing speed.

Responsibilities

• Receive and process emergency and non-emergency service calls.
• Dispatch appropriate law enforcement and relay critical information.
• Maintain up-to-date status of all emergency personnel.

Skills

Bilingual (Spanish)

Heavy telephone dispatching

Computer/Word processing skills

Education

High School Diploma or GED

Arizona Criminal Justice Information System Terminal Operator Certification (ACJIS TOC)

Job description

JOB CLASSIFICATION SUMMARY

Job Classification Title: Public Safety Dispatcher

Working Title(s): Public Safety Dispatcher

Who we are

The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Join us in building a diverse workforce that honors our past and shapes a vibrant future.

The City of Tolleson is currently hiring and establishing an eligibility list for the Public Safety Dispatcher position.

Position Description

The City of Tolleson is seeking qualified individuals interested in joining our team as a Public Safety Dispatcher (Lateral). The purpose of this position is to receive and process state, federal, and tribal emergency and non-emergency service calls; interview callers and gather details to determine needed resources; identify and dispatch appropriate law enforcement and relays critical information using dispatch equipment; process and type complete and accurate caller information and disseminate it in both typewritten and verbal form; monitor and maintain up-to-the-moment status of all emergency personnel; receive and process field requests from officers to run driver’s licenses, registrations, warrant checks, and criminal histories; run queries for wanted persons, vehicles, and property; maintain records and files; enter warrants in internal and external systems; and performs related work as assigned.

Qualifications

High School Diploma or GED from an accredited institution and two (2) years of working in a Police and/or Emergency dispatch center. Prior law enforcement dispatching experience preferred. Arizona Criminal Justice Information System Terminal Operator Certification - ACJIS TOC within one (1) year of hire required. Valid Arizona driver's license upon hire. Bilingual (Spanish) highly desired. Prior experience with heavy telephone or emergency dispatching experience preferred. Minimum 35 wpm net typing. Prior experience using word processing and PC applications required.

Note: This position requires rotation shift work, including nights, weekends and holidays.

Physical Demands

Positions in this class typically require: stooping, kneeling, crouching, standing, walking, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Sedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

Working Conditions are in an office setting. Depending on assignment some travel may be required.

Job Information

Closing Date: Open until filled

Hiring Salary: $26.60 D.O.E.

Applications reviewed weekly, with first review June 11, 2026

Full Salary Range for Position: $26.60-$37.24 Hourly

Additional Application Information

It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application.

Applicants may request a reasonable accommodation, if needed, by contacting Human Resources at 623-936-7111.

EOE/M/F/D/V/SO

For more information or to apply now, visit https://tollesonaz.applicantpro.com/jobs/4108282-1078278.html. Please DO NOT email your resume to us as we only accept applications through our website.