Public Safety Dispatcher

Kodiak; Kodiak (AK); On-site; USD 55,000 - 70,000; Full time

Job summary

The City of Kodiak is seeking a full-time Public Safety Dispatcher to provide emergency and non-emergency communications support for police, fire, and EMS. Duties include handling 911-style calls, assisting walk-ins, coordinating jurisdictions, and liaising with partner agencies.

Job requires a high school diploma or GED, a valid Alaska driver’s license, access to CJIS systems, First Aid/CPR/AED certifications, and a minimum typing speed of 40 wpm.

Qualifications

• High school diploma or GED or equivalent; three years of public contact and general office duties.
• Must have a valid Alaska driver’s license or ability to obtain within 30 days of hire.
• Eligible for access to criminal justice information network systems.
• Possess or able to obtain First Aid/CPR/AED certifications.
• Typing speed of at least 40 words per minute; a typing test must be submitted with the application.

Responsibilities

• Receive and direct non-emergency and emergency calls for police, fire, and EMS.
• Assist public walk-ins and handle inquiries at the front desk.
• Determine initial jurisdictions for incidents and coordinate with partner agencies.
• Establish and maintain contact with partner agencies and responders.
• Assist with search and detainment of prisoners as needed.
• Monitor burglar and fire alarms and process related alerts.
• Process records and assist with storage of property and evidence.
• Monitor closed-circuit television and report suspicious activity.

Skills

Public contact experience

Typing 40 wpm

Education

High school diploma or GED

Valid Alaska driver’s license

First Aid/CPR/AED Certification

Tools

CJIS network access

Job description

The City of Kodiak is recruiting for a full-time

Public Safety Dispatcher. Under supervision, this position is responsible for performing emergency and non-emergency communication services in support of law enforcement, emergency medical services, and fire departments that include, but are not limited to: receiving and directing non-emergency and emergency calls; assisting public walk-ins; determining initial jurisdictions; establishing and maintaining contact with partner agencies; assisting with the search and detainment of prisoners; monitoring burglar and fire alarms; processing records; assisting with storage of property and evidence; and monitoring closed-circuit television to identify and report suspicious activity.

The Public Safety Dispatcher must be characterized by unquestionable personal and professional character and integrity, be free of cultural and ethnic bias, maintain a strong ethical code in both personal and professional life, desire to diligently protect and serve the community through courage, compassion and respect, and display personal conduct above reproach.

The Police Department provides quality law enforcement services to the community and assistance to citizens who request services that may be related to the well-being of life, health, and property. The Public Safety Dispatcher must perform these duties in a manner that reflects positively on the City and the Department.

: High school diploma or General Education Development (GED) and three years of experience which involve a substantial amount of public contact and general office duties; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Must have a valid Alaska drivers license or ability to obtain within 30 days of hire, and be eligible for access to criminal justice information network systems. Possess or ability to obtain First Aid/CPR/AED Certifications.

Must possess the ability to type at least a net speed of 40 words per minute.

A typing test must be submitted with the application. A certified typing test can be taken at the Kodiak Job Center or completed online by going to www.typingtest.com and completing the 3 Minute Test in any method and attach the results with employment application.

EEO Employer