Public Safety Dispatcher

National Police; Central Falls (RI); Hybrid; USD 45,000 - 48,000; Full time

Job summary

National Police seeks a Public Safety Dispatcher to support the Central Falls Police Department. You will receive, evaluate, prioritize and relay calls for emergency and non-emergency public safety assistance, and coordinate response of emergency personnel using radio, telephone, and other systems.

Requirements include a high school diploma or GED (college degree preferred), U.S. citizenship to use RILETS/FBI, and the ability to pass a background check.

Qualifications

• High school diploma or GED required.
• College degree strongly preferred.
• Must be U.S. Citizen to use RILETS/FBI.
• Ability to pass a background (BCI) check.

Responsibilities

• Coordinate emergency response efforts by receiving calls and dispatching responders.
• Log all calls for services and respond to involved parties.
• Determine resolutions and priority for each case when appropriate.
• Access crime databases for vehicle, license, or warrant information as needed.
• Conduct VIN checks and complete priority reports.
• Maintain department warning logs.
• Assist with walk-in complaints.
• Provide service type information to the public and referrals.

Skills

Bilingual (preferred)

Education

High school diploma or GED

College degree (preferred)

Job description

Salary: $890.07/week

Closing Date: 11/30/2026

Position Summary

Under the supervision of the Central Falls Police Department, the Public Safety Dispatcher will provide dispatch services to members of the Police department. Dispatchers will receive, evaluate, prioritize and relay all in-coming calls received for emergency and non- emergency public safety assistance. Dispatchers will appropriate units and coordinate response of emergency personnel; will also operate a variety of telecommunications equipment including radio, telephone and other systems; perform specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities.

Essential Functions

• Coordinate emergency response efforts to Police personnel by receiving calls for service; will determine level of urgency and dispatch appropriate responders.


• Log all calls for services received and respond to all parties involved.


• Determine resolutions, if possible, to each assigned case number when appropriate.


• Utilize state and national crime computer to obtain vehicle, license, or warrant information, as well as information regarding stolen vehicles or wanted and/or missing persons.


• Conduct VIN checks and complete priority reports.


• Maintain department warning logs.


• Assist with walk-in complaints.


• Provide service type information to the public regarding available services (referrals to outside agencies and scheduling appointments for criminal background checks).

Requirements

• High school diploma or GED required.


• College degree strongly preferred.


• Must be U.S. Citizen to use RILETS/FBI.


• Ability to pass a background (BCI) check

Preferred Requirements

• City of Central Falls Residents


• Bilingual applicants who can demonstrate fluency in a second language as spoken by at least 10% of Central Falls City residents, as determined by the United States Census Bureau; and


• Military members/veterans