Public Safety Dispatcher

Austin Community College; Boulder (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Public Safety Dispatcher to join their dynamic team. In this critical role, you will coordinate emergency responses, evaluate incidents, and utilize specialized computer programs to ensure efficient dispatch operations. Your ability to assess situations and communicate effectively with various agencies will be key to maintaining public safety. This position offers a unique opportunity to contribute to the safety of the community while working in a fast-paced environment where your skills in emergency management will shine. If you are passionate about public safety and thrive in high-pressure situations, this role is perfect for you.

Qualifications

• Experience in coordinating emergency responses and evaluating incidents.
• Proficient in using specialized computer programs for dispatch duties.

Responsibilities

• Coordinate initial emergency response and evaluate incidents.
• Receive and evaluate emergency calls to initiate appropriate responses.

Skills

Emergency Response Coordination

Information Evaluation

Computer Aided Dispatch (CAD)

Interagency Communication

Training and Leadership

Tools

NCIC

NLETS

CAD

Job description

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Public Safety Dispatcher
Lake Mead National Recreation Area

Boulder City, NV United States

Duties

• Coordinate initial emergency response, evaluating incidents, soliciting all necessary information and applying judgement according to interagency guides, protocols and pre-plans.
• Receive and evaluate emergency calls, soliciting information to initiate an appropriate response of emergency services personnel, acquiring critical information (law enforcement, fire, medical search and rescue, etc.) from the public and other public safety agencies.
• Use a variety of specialized computer programs such as NCIC (National Criminal Information Center), NLETS (National Law Enforcement Telecommunications System), and CAD (Computer Aided Dispatch) in the performance of dispatch duties.
• Perform multi-jurisdictional all-risk incidents (law enforcement, wild land fire, structural fire, aviation, intelligence, medical, search and rescue, and other emergency services) dispatching in an interagency communications center.
• At the GS-7 and GS-8 grade level, provide orientation, training, and leadership for lower graded or new dispatchers, troubleshooting issues and contributing to more efficient operations by making recommendations for improving operating procedures.