Public Safety - Dispatch - Communications Specialist (GA)

Bob Jones University; Greenville (SC); On-site; USD 23,000 - 28,000; Part time

Job summary

Bob Jones University is seeking a Graduate Assistant to assist at the Entrance and Exit Buildings of the campus. The role greets visitors, provides directions, and handles radio and telephone dispatch for campus security.

The 30-hour year-round GA position is reserved for graduate students of BJU and includes logging and supervision duties within the Public Safety Communications team.

Qualifications

• Requires a Bachelor's degree and enrollment in graduate studies.
• Proficient in MS Word, Excel, and Access databases.
• Able to multitask under pressure with professional demeanor.
• Excellent phone etiquette and keyboarding skills.
• Capable of providing quality customer service following procedures.
• Able to lift up to 50 lbs.
• Employment contingent on meeting graduate enrollment requirements.

Responsibilities

• Greet visitors at campus entrances and exits; provide directions.
• Receive, dispatch, and log radio and telephone calls for security purposes.
• Dispatch and log alarms and monitor camera feeds.
• Supervise student employees in Public Safety Communications.
• Log assignments and inform field officers to ensure timely completion.
• Work at least 30 hours per week; 30-hour year-round GA position.

Skills

MS Word

MS Excel

Access databases

Multitasking

Phone etiquette

Typing speed

Customer service

Lifting up to 50 lbs

Education

Bachelor's degree

Graduate student enrollment

Tools

Microsoft Word

Microsoft Excel

Access

Job description

Position Summary: This GA position works at the Entrance and Exit Buildings of campus. This role greets visitors, provides directions, receives and dispatches radio and telephone calls for security purposes, and acts as the \"911\" dispatcher for campus.

This 30-hour Staff GA position works year-round. This position is reserved for graduate students of BJU.

Essential Functions

• Work at least 30 hours weekly.
• Receives, dispatches, and logs radio traffic on multiple radio frequencies.
• Receives, dispatches, and logs emergency and non-emergency phone calls at the Welcome Center.
• Monitors fire and security alarms and cameras, dispatches, and logs all alarms received.
• Greets faculty, staff, students, constituents, and/or visitors to the campus, answers questions, and provides directions to locations on and off campus.
• Supervises student employees assigned to Public Safety Communications.
• Follows established schedule of assignments, ensures that field officers are informed of assignments so that they can be completed on time, and logs all assignments completed.

Qualifications

• Good skill level and knowledge in Microsoft Word, Excel, and Access databases, as well as web-based applications.
• Able to multi-task efficiently under pressure while maintaining a professional and calm appearance and atmosphere.
• Proficient in phone etiquette.
• Speedy and accurate keyboarding skills.
• Able to provide quality customer service while performing functions within established priority procedures
• Able to occasionally lift/carry up to 50 lbs.
• Your employment is contingent upon meeting the academic requirement of registering for and completing coursework for a minimum of 6 credit hours each semester as outlined in the handbook or obtain the necessary waiver.

This GA position is available only to those pursuing post-graduate studies at Bob Jones University. Eligibility is based on the condition of having met the academic requirements for a student enrolled in a graduate program. To retain employment, you must be registered for and complete coursework for 6 to 10 credit hours each fall and spring semester.

An applicant must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see https://www.bju.edu/about/creed-mission.php) and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support Bob Jones University's positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (https://www.bju.edu/about/positions.php). Employees are to active members of a local Bible believing church which holds orthodox theology. Applicants must be committed to providing students an excellent, world-class education from a biblical worldview.

Required Education: Bachelor's Degree; Must be enrolled in post-graduate studies at BJU