Public Safety Dispatch Center Lead

lasvegasnevada.gov; Las Vegas (NV); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

The City of Las Vegas is seeking a Control Center Supervisor to supervise DPS Communications Specialists and oversee dispatch, call-taking, and data entry into specialized databases. The role includes coordinating with field officers and ensuring information flow to animal control, parking enforcement, and other units.

Qualifications include four years of public safety dispatch experience, high school graduation with relevant training, and APCO certifications.

Formación

• Four years' experience in receiving public safety calls and dispatching personnel.
• Equivalent to graduation from high school with additional specialized training in public safety response and dispatching.
• Must type 35 net words per minute with a certificate dated within the last year.
• Possession of APCO Communications Center Supervisor certificate within six months of appointment.
• Possession of APCO Communications Training Officer certificate within one year of appointment.

Responsabilidades

• Supervise staff responsible for access to detention facilities and call handling for detention services and marshal operations.
• Control and monitor video security cameras and electronically controlled gates.
• Maintain contact with field officers via telecommunication systems and coordinate emergency calls.
• Input and retrieve data in NCIC, CJIS, SCOPE, and other databases.
• Prepare reports and performance statistics; assist with budget development and monitoring.

Conocimientos

Supervision

Public safety comms

Emergency dispatch

Leadership

Telecom systems

Educación

High school diploma

Public safety training

Herramientas

NCIC access

CJIS

SCOPE databases

Descripción del empleo

The City of Las Vegas is seeking a Control Center Supervisor to supervise DPS Communications Specialists and oversee dispatch, call-taking, and data entry into specialized databases. The role includes coordinating with field officers and ensuring information flow to animal control, parking enforcement, and other units.

Qualifications include four years of public safety dispatch experience, high school graduation with relevant training, and APCO certifications.