Public Safety Data Services Assistant I

FHLB Des Moines; Virginia Beach (VA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Parental leave

Paid time off

Job summary

The City of Virginia Beach Police Department seeks a Public Safety Data Services Assistant I to support warrant and NCIC/VCIN transactions. You will handle data entry, searches, and information retrieval within standard procedures and maintain orderly records across state and federal databases.

Responsibilities include processing confidential information, ensuring deadlines, and coordinating with courts and agencies. Certification in VCIN/NCIC required within six months.

Qualifications

• High school diploma or GED plus six months of administrative/clerical experience or equivalent.
• Certification as VCIN/NCIC (Level A or B) must be obtained within six months of employment and maintained.
• U.S. citizenship or lawful residency and eligibility for naturalization is required.

Responsibilities

• Enter, search, and retrieve information in VCIN, NCIC and local police records systems.
• Receive, organize, and disseminate information and inquiries within deadlines and regulations.
• Maintain cross-referenced electronic and paper files and verify information to reduce duplication.

Skills

Data entry

VCIN/NCIC

Records management

Police codes

Multi-tasking

Confidential information

Education

High school diploma or GED

Tools

NCIC

VCIN

Records management system

Job description

Department:POLICECompensation Grade:G15Compensation Range & Starting Salary:Pay Range: $35,193.60- $54,849.60Starting salary - Starting salary may be negotiable based on qualifications or Minimum of the Pay Range.Job Exempt (If No, Position is eligible for overtime):NoScheduled Weekly Hours:40About Us:Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.Job Duties and Preferred Qualifications:The Records Unit of the Virginia Beach Police Department employs forty-five civilians and several sworn personnel. The Public Safety Data Services Assistant I position reports to a Public Safety Support Services Supervisor and is engaged in work pertaining to the processing of warrants, protective orders, and transactions through the Virginia Criminal Information Network (VCIN) and the National Criminal Information Center (NCIC).Provide data entry, search, and retrieve information into/from VCIN, NCIC and the police records management system as well as other state and federal databases, in accordance with established regulationsReceive, organize, and disseminate information and inquiries coming into the office, ensuring appropriate deadline requirements are met within Local, State, and Federal standardsMaintain cross-referenced electronic and/or paper files·Research and verify information pertaining to specific records to reduce duplication and ensure accuracy in compliance with state and federal audit standards; as appropriate,Evaluate records (such as protective orders or warrants) and seek clarification from the issuing entity (court or other law enforcement agency)Hours: The assigned work schedule may be day, evening or midnight shift and weekend work is required. After the initial training period, employees are assigned to a shift based on where the vacancy exists. The day and evening shift schedules are five 8-hour days/week or four 10-hour days/week. The midnight shift is four 10-hour days/week. Employees must be able to work various shifts, weekends, and some holidays in response to operational needs (with reasonable notice). Employees on the evening and night shift schedule receive a 5% differential in addition to their salary.The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and vacation/sick leave.Special Instructions and Requirements:The Virginia Crime Information Network (VCIN) system is administered by the Virginia State Police. CJIS/VCIN/NCIC certification is required, in addition to the successful completion of a background check and polygraph examination, candidates must have U.S. citizenship or be a lawful resident of the United States and eligible for naturalization. Level A certification as an VCIN/NCIC operator must be obtained within six months of employment and maintained continuously throughout the course of employment in this classification.All employees may be expected to work more hours than their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.Personnel assigned to the Police Support/Services Unit must be able to work rotating shifts in a 24/7 environment (days/evenings/midnights) including weekends and holidays and be available to work overtime when required to meet operational needs.Other positions within this classification may also be required to work rotating shifts in a 24/7 environment (days/evenings/midnights) including weekends and holidays and be available to work overtime when required to meet operational needs. Employees assigned to these positions are paid shift differential pay per City policy.Positions within this class have been designated as Alpha I positions requiring employees to work during inclement weather, regardless of the City’s operational status.Employees assigned to these positions are paid shift differential pay per City policy.Candidates who apply for this post will be considered for the current vacancy as well as any additional vacancies for the next six months.The selected applicant will be eligible for career progression to the next higher levels (PSDSA II and III as outlined in the job descriptions).This position will be filled as a PSDSA I (G.15, $35,193.60 $54,849.60) based on qualifications.Preferences: In addition to the minimum requirements, the ideal candidate for this position will have experience listed in the preferences below. Candidates with the preferred experience should ensure the information is provided in the application.Previous employment as a Public Safety Data Services Assistant or comparable position which includes VCIN duties is highly desirableExperience using computers and working in a variety of systems to include familiarity with police systems (NCIC, VCIN, local police records management systems)Experience maintaining complex/detailed recordsFamiliarity with police codes and terminologyAbility to multi-task and respond to competing prioritiesData entry experienceExperience processing confidential informationKnowledge of legal forms and documents relating to warrants, summonses, court orders, background checks, sex offender registry or felon registrations is desirablePrevious experience with law enforcement/public safetyExperience in an environment with conflicting deadlinesDisqualifiers: The following is a list of "disqualifiers" or concerns that could result in you not being selected for employment. Please consider these factors before applying. This is not an exhaustive listing.Criminal History: Conviction of any felony or any crime involving moral turpitude (crimes contrary to justice, honesty, or good morals). Conviction of any Class 1 or Class 2 misdemeanor, excluding traffic violations which are discussed separately, or the Virginia State Law equivalent within the last 5 years.Traffic Violations: Any conviction of driving under the influence of drugs or alcohol, refusal to take blood or breath test, eluding police, racing, or leaving the scene of an accident within the last 5 years.Drugs: Any involvement in the sale of illegal drugs as an adult. Any illegal use or possession of any illegal drug, including but not limited to heroin, cocaine, hallucinogens, or any derivative thereof (except marijuana) within the last five years. Illegal possession of anabolic steroids within the last 36 months.Additional requirements:• DMV Transcript: No• CDL: No• Drug & Alcohol Clearinghouse: No• CPS Check: No• Physical: No• Respirator: No• Psychological Screening: No• Polygraph: Yes• At Will: NoMinimum Requirements:Minimum Qualifications: High school or GED plus six (6) months’ experience in fields performing administrative and/or clerical functions; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. The appropriate certification (level “A” or level “B”) as an VCIN/NCIC operator must be obtained within six (6) months of employment and maintained continuously throughout the course of employment in this classification. Special Requirements: The Virginia Crime Information Network (VCIN) system is administered by the Virginia State Police. In order to qualify for VCIN certification, the State Police require that employees must be U.S. citizens or must have lawfully resided in the U.S. for a ten year period. All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Personnel assigned to the Police Support Services must be able to work rotating shifts in a 24/7 environment (days/evenings/midnights) including weekends and holidays and be available to work overtime when required to meet operational needs. Other positions within this classification may also be required work rotating shifts in a 24/7 environment (days/evenings/midnights) including weekends and holidays and be available to work overtime when required to meet operational needs. Employees assigned to these positions are paid shift differential pay per City policy.Skills:Working Conditions:Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business.The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.https://workingcondition-summary-prod.s3.amazonaws.com/P15548.pdfOfficial Job Descriptions:To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=EVRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.Equal Employment Opportunity (EEO) Statement: The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.