Public Safety Communications Specialist — Growth & Training

National Public Safety Careers; York (ME); On-site; USD 40,000 - 56,000; Full time

Job summary

National Public Safety Careers is seeking Public Safety Dispatcher / Telecommunicator professionals for Northeast Harbor, ME. The role combines critical decision-making with technology to support emergency response centers.

Responsibilities include handling calls, managing dispatch systems, and coordinating resources while adhering to agency procedures. Eligibility typically requires a high school diploma and applicable certifications, with shifts including nights and weekends.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry‑level and experienced classifications may have different qualifications, training expectations, and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Required certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information‑security requirements

Skills

Typing speed

Active listening

Clear communication

Multitasking

Team collaboration

Education

High school diploma

Tools

CAD software

Job description

National Public Safety Careers is seeking Public Safety Dispatcher / Telecommunicator professionals for Northeast Harbor, ME. The role combines critical decision-making with technology to support emergency response centers.

Responsibilities include handling calls, managing dispatch systems, and coordinating resources while adhering to agency procedures. Eligibility typically requires a high school diploma and applicable certifications, with shifts including nights and weekends.