Public Safety Communications Specialist

City of Burleson; Burleson (TX); On-site; USD 51,000 - 77,000; Full time

Job summary

City of Burleson is seeking Public Safety Communications Specialists to join the Technical Services Bureau. This role supports 9-1-1 and dispatch operations around the clock, coordinating with Police, Fire and EMS.

Applicants must have a high school diploma, type at least 35 wpm, and a clean record. Bilingual skills and prior dispatching experience are preferred, and training leads to the required certifications.

Qualifications

• High school diploma or equivalent.
• Type 35 wpm.
• No felony convictions.
• Hearing and vision correctable to 20/20.

Responsibilities

• Receive, assess, prioritize and classify 9-1-1 and non-emergency calls and dispatch requests to field responders.
• Work in the Technical Services Bureau and coordinate with Police, Fire and EMS.
• Be available to work any schedule as positions require 24/7 staffing.

Skills

Typing 35 wpm

No felony convictions

Hearing and vision 20/20

Education

High school diploma or equivalent

Job description

Join our Team! $3000 Hiring Incentive for experienced telecommunicators with at least one year relevant dispatch experience. Paid upon successful completion of required department field training. $1000 Hiring Incentive for inexperienced applicants paid upon receiving State License and successful completion of required department field training. Your interest in becoming a member of the Burleson Police Department's Public Safety Communications is appreciated. OPEN UNTIL FILLED

Join our Team! $3000 Hiring Incentive for experienced telecommunicators with at least one year relevant dispatch experience. Paid upon successful completion of required department field training. $1000 Hiring Incentive for inexperienced applicants paid upon receiving State License and successful completion of required department field training. Your interest in becoming a member of the Burleson Police Department's Public Safety Communications is appreciated. OPEN UNTIL FILLED

Primary Duty

Public Safety Communications Specialist receive, assess, prioritize, and classify calls for 9-1-1 emergency and non-emergency calls and dispatch requests to field responders. Public Safety Communications works under the Technical Services Bureau of the Burleson Police Department, and proudly serve alongside their fellow Police, Fire and EMS first responders. Applicants should review the hiring process and ensure that all requirements of this process are achievable. Applicants must also be available to work any schedule as these positions must be staffed 24 hours a day, 365 days a year and are often required to work outside of normal business hours.

Required

Education and Experience:

• High school diploma or equivalent.
• Type 35 wpm.
• No felony convictions.
• Have normal hearing and vision correctable to 20/20.

Preferred

• Prior Public Safety dispatching experience.
• Bilingual skills strongly desired.

Any combination of training and experience that would provide the required skills and abilities is qualifying.

Certificates And Licenses Required

To qualify for a Basic Telecommunications proficiency certificate, an applicant must

Meet All Minimum Requirements

• Successful completion of on the job training.
• 40-hour Basic Telecommunications Certification course and a 24-hour Crisis Communication class within one year from hire date.
• Obtain 16-hour TCIC/NCIC certification within six months from hire date.
• Completion of TDD/TTY training.
• Valid Texas Drivers License with good driving record.
• Intermediate and Advanced Certification require additional training hours, years of experience and mandatory courses to qualify.

Helpful Documents

Process Flow Chart

Salary: $51066.23 - $76599.35 per year