Public Safety Communications Dispatcher

Public Safety Dispatch Network; Puʻunene (HI); On-site; USD 60,000 - 84,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatcher / Telecommunicator opportunities in Puunene involve handling emergency and nonemergency requests, verifying locations, and coordinating responses. You will operate CAD, telephone, mapping, and radio systems while maintaining situational awareness and secure records.

Role features rotating shifts, potential nights and weekends, and formal eligibility screening. Entry-level and experienced candidates may be considered, with training aligned to jurisdiction standards.

Qualifications

• High school diploma or equivalent required; training may vary by employer.
• Demonstrate accurate typing and active listening.
• Ability to switch between tasks calmly and efficiently.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Accurate typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

Computer-aided dispatch

Telephone systems

Radio systems

Job description

Public Safety Dispatcher / Telecommunicator opportunities in Puunene involve handling emergency and nonemergency requests, verifying locations, and coordinating responses. You will operate CAD, telephone, mapping, and radio systems while maintaining situational awareness and secure records.

Role features rotating shifts, potential nights and weekends, and formal eligibility screening. Entry-level and experienced candidates may be considered, with training aligned to jurisdiction standards.