Public Safety Ambassador

Cornell University

Town of Ithaca (NY)

On-site

USD 27,000 - 39,000

Full time

8 days ago

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Benefits offered by this job

Health care options

Vacation and holidays

Education benefits

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Job summary

Cornell University is seeking a Public Safety Ambassador on the Ithaca campus. This unionized, hourly position supports campus safety through patrols, event security, and collaboration with Public Safety Division partners.

Responsibilities include patrolling designated areas, reporting hazards, assisting with emergency planning, and providing professional interaction with staff, visitors, and students. The role requires flexibility for nights, weekends, and special events.

Qualifications

High School diploma or GED with 1-2 years of customer or public service experience.
Must be able to work nights and weekends for additional assignments and events.
Must possess and maintain a valid NYS Driver's License with a good driving record; out-of-state drivers must obtain NYS license within 30 days.
Able to pass background checks and meet physical requirements.
Must be able to pass a psychological examination.
Must have or be able to obtain NYS Security Guard License.
Demonstrated history of ethical and professional behavior.
Strong interpersonal skills, customer service orientation, and effective communication in writing and speaking.

Responsibilities

Patrol designated areas of campus to help maintain a safe, respectful environment.
Identify and report suspicious or hazardous situations.
Conduct checks of essential university facilities and equipment.
Provide static security for high-profile events, including sporting events and invited speakers.
Participate in planning for critical incidents and campus-wide emergencies.
Support emergency response efforts by working with Public Safety Division partners.
Work in integrated response teams with campus partners as needed.
Be available for work assignments outside regularly scheduled shifts, including special events and emergencies.
Ability to work varying schedules, including evenings, weekends, holidays, and special events.

Skills

Customer service

Interpersonal skills

Flexibility

Verbal communication

Written communication

Education

High School Diploma or GED

Tools

NYS Driver's License

Job description

This position is located on the Cornell University Campus in Ithaca, New York.

No Visa sponsorship or relocation is available for this position.

The Opportunity:

The Division of Public Safety (DPS) is a team of public safety professionals that work collaboratively with our community to keep Cornell a safe and healthy campus to learn and live. The Public Safety Division is comprised of the Public Safety Communications Center, University Police Department, Emergency Management, Clery Compliance, Access Control, Community Response Team, and Public Safety Ambassadors.

Housed within the Division of Public Safety, Cornell University's Public Safety Ambassadors (PSA) are unarmed safety and security professionals who in collaboration with Public Safety Division Partners play a central role in ensuring a respectful safe environment to all those on Cornell campus.

In this role you will:

Patrol designated areas of campus to help maintain a safe, respectful environment for all those on Cornell's campus.
Identify and report suspicious or hazardous situations.
Conduct checks of essential university facilities and equipment.
Ensure welcoming and safe environment through vigilance, adherence to safety protocols, and professional interactions with staff, visitors, and the public.
Provide static security for high-profile events, including sporting events, student events, and invited speakers.
Participate in planning for critical incidents and campus-wide emergencies.
Support emergency response efforts by working alongside Public Safety Division partners to help ensure scene safety and provide traffic control.
Work in integrated response teams that may include members of Cornell University EMS, Environment Health & Safety, Student and Campus Life, Community Response Team, Cornell University Police Department, and regional agencies.
Be available for work assignments outside regularly scheduled shifts, including security for special events, athletic contests, staffing shortages, and weather or disaster emergencies.
Ability to work varying schedules and hours as needed to support operational and business needs, which may include evenings, weekends, holiday, and special events.

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

This is a unionized position within the Cornell Police Union. The current rate of pay is $23.79 per hour.

Required Qualifications:

High School diploma or GED and 1-2 years of relevant customer or public service experience.
Must have the ability to work nights and weekends for additional work assignments outside regularly scheduled shifts, which may include security for special events, athletic events, staffing shortages and weather/disaster emergencies. Shift assignments may change to meet needs of the department.
Must possess and maintain a valid NYS Driver's License with a good driving record. Out-of-state employees must obtain and show proof of a NYS license within 30 days of starting employment.
Must be able to obtain and maintain background checks and meet physical requirements.
Must be able to pass a psychological examination.
Must have or be able to obtain NYS Security Guard License.
Demonstrated history of ethical and professional behavior.
Must have demonstrated interpersonal skills, customer service orientation, flexibility, and effectively communicate, both verbally and in writing.
Ability to effectively manage emergency situations in a calm, logical manner and make quick decisions.
Ability to understand, follow, and enforce safety codes, regulations, and procedures.
Ability to conduct security patrols without direct supervision.
Whether dealing with a routine call for service or an emergency, utilize a solid understanding of campus operations, while employing sound judgment, critical problem-solving skills, and empathy to resolve the situation at hand.
Maintain certification in Responding to Emergencies and automated external defibrillator (AED/CPR/First Aid).
Ability to perform the requirements as a Campus Security Authority pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (20 U.S.C. *1092 (f) (Clery Act).
Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
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Preferred Qualifications

2 or more years of relevant security experience or public safety experience.
Current NYS Security Guard certification.
Familiarity with the university context.
Knowledge of public security codes, policies, and regulations.

Benefits and Perks:

Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability. Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions, we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell.
Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell.
Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards | Working at Cornell.

University Job Title:

Public Safety Ambassador

Job Family:

Cornell University Police Union

Level:

PSA1

Pay Rate Type:

Hourly

Pay Range:

Refer to Union Pay Rates Link Below

Remote Option Availability:

Onsite