Public Safety Aide

Santa Fe County; Santa Fe (NM); On-site; USD 52,000 - 70,000; Full time

Job summary

Santa Fe County is seeking a dedicated public safety professional to provide essential services to the community. The role involves responding to service requests, preliminary traffic investigations, and directing traffic during events or emergencies.

You will examine roadways for hazards, assist motorists, monitor county cameras, and prepare written reports. A valid NM license, ability to work varied shifts, and a clean record are required.

Qualifications

• Knowledge of county geography, traffic codes, safety procedures and department rules.
• Ability to communicate clearly, both orally and in writing.
• Ability to learn and analyze situations quickly under stress and determine appropriate action.
• Ability to enforce NM State Statutes.
• High School Diploma or equivalent.
• Must be 18 years of age.
• Must have a record clear of felony convictions or crimes involving moral turpitude.

Responsibilities

• Respond to requests for service and conduct preliminary investigations on traffic matters.
• Examine roadways for hazards and clear obstructions as needed.
• Direct traffic during events, emergencies, or special conditions.
• Provide sworn testimony in court.
• Conduct escorts and coordinate medical response as needed.
• Answer public inquiries and assist motorists, pedestrians, and citizens.
• Monitor county cameras and complete required written reports.
• Enforce County Ordinances and identify witnesses at accidents when needed.
• Assist patrol officers with initial information gathering and on-site duty as directed.
• Work may require travel and exposure to hazardous situations.

Skills

Knowledge of county geography

Traffic codes

First aid basics

operation of tool & equipment

Department rules & regulations

Clear oral & written communication

Stressful situation decision making

Enforce NM State Statutes

Education

High School Diploma or equivalent

18 years of age

Felony-free record

Job description

Provide public safety service and support to the community that might be delayed due to workload and calls for service of sworn deputies.

• Respond to assigned requests for service and conduct preliminary investigation on traffic related matters.
• Examine roadways for hazards and clear obstructions if necessary.
• Direct traffic during special events, emergencies, or when traffic conditions warrant special control.
• Provide sworn testimony in court.
• Conduct escorts.
• Initiate and coordinate medical response as needed.
• Answer basic questions from the public, assist motorists, pedestrians, and other citizens.
• Monitor Santa Fe County owned cameras.
• Complete written reports as required.
• Enforce County Ordinances.
• May provide basic emergency aid.
• May help identify witnesses and evidence at accident scenes; assist in diagramming when directed by investigating officer.
• May assist patrol officers in collecting initial information on a Uniform Accident Report (UAR).
• May assist other law enforcement or public safety agencies on-site.
• May issue "Motor Vehicle Accident Report" form involving roadway accidents where damage is less than $500.00 and there are no complaints of injury.
• May direct correspondence to vehicle owners involving improperly placed vehicles on public right of way.
• Other appropriate and related duties as assigned.

Knowledge/Skills

• Knowledge of the county geography, traffic codes, personal safety procedures, principles of first aid, operation of tool and equipment, and department rules and regulations.
• Skill in communications, both orally and in writing; to establish and maintain effective working relationships with co-workers and the general public.
• Ability to learn and analyze situations quickly and objectively and to determine proper course of action under stress and in a variety of circumstances dealing with human behavior, to meet deadlines with severe time constraints.
• Ability to enforce NM State Statutes.
• High School Diploma or equivalent.
• Must be 18 years of age.
• Must have a record clear of felony convictions or crimes involving moral turpitude.

Working Conditions

Work is performed in both an office setting and outdoors, in varied weather conditions and routinely uses standard office equipment such as computers, phones and photocopiers. The work schedule shall include shift, evening, weekend, holiday and on-call hours. Travel is required. May require arduous physical exertion under vigorous and unusual conditions. Must be able to drag 175 lbs. for 15 feet and lift up to 50 lbs. While performing the duties of this job, the employee regularly is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands or arms; and talk or hear. Clarity of vision at long and short distance is required. May be subject to cuts, bruises, scrapes, burns, broken bones, insect and/or animal bites, germs, bacteria, viruses, environmental allergens, gases and fumes. Work may involve high risk or potentially dangerous or life-threatening situations; exposure to excessive noise; working near hazardous moving equipment or machinery; or working with hostile, violent or offensive individuals. Work may require the use of protective clothing, equipment, devices, or materials.

Conditions of Employment

The selected candidate must submit to and pass a County paid pre-employment physical and drug/alcohol screening. Additionally, the selected candidate must submit to and pass a county-paid criminal background screening. The selected candidate must possess and maintain a valid New Mexico Class D Driver’s License as the incumbent shall be appointed to drive a County vehicle during the performance of his/her duties.