Public Relations Manager

ByteForge Labs; Cambridge (MA); Hybrid; USD 126,000 - 184,000; Full time

Benefits offered by this job

Comprehensive health coverage

Hybrid work model

Clear path to grow into senior general

Job summary

ByteForge Labs in Cambridge, MA is hiring a Public Relations Manager to own Analytical Thinking initiatives in a hybrid role. You’ll work with a strong team to drive measurable outcomes, keep leadership honest with data, and influence customer experience through facilitation and incident response.

The role emphasizes clear communication, rigorous attention to detail, and cross-functional collaboration, with a compensation range of $126,000–$184,000 and comprehensive benefits.

Qualifications

• Experience managing general work and facilitation.
• Strong written and verbal communication skills.

Responsibilities

• Keep leadership honest with actionable, data-driven numbers.
• Follow safety protocols and best practices at all times.
• Translate manager objectives into concrete, actionable steps.
• Guard the customer experience through every Facilitation change.
• Run point on incidents until they’re resolved.
• Collaborate with cross-functional teams to hit shared goals.
• Partner with peers to troubleshoot issues and share knowledge.
• Represent ByteForge Labs professionally with vendors, partners, and customers.

Skills

Calm under pressure

Written and verbal communication

Analytical thinking

Facilitation skills

Attention to detail

Job description

We’re a team that ships, supports one another, and is now hiring a Public Relations Manager to help us do more of it. You’ll take full ownership of Analytical Thinking initiatives, work alongside a strong team, and earn $126,000 - $184,000 in this hybrid role.

Key Responsibilities

• Keep ByteForge Labs leadership honest with numbers they can act on
• Follow safety protocols and best practices at all times
• Translate manager objectives into concrete, actionable day-to-day steps
• Guard the ByteForge Labs customer experience through every Facilitation change
• Run point on general incidents until they’re truly resolved
• Collaborate with cross-functional teams across ByteForge Labs to hit shared goals
• Partner with peers to troubleshoot issues and share practical knowledge
• Represent ByteForge Labs professionally with vendors, partners, and customers

What You’ll Bring

• Calm under the feedback-hungry chaos a manager role tends to generate
• Sharp written and verbal communication, tested under scrutiny
• Comfort being measured against a clear manager bar
• Enough Facilitation to be dangerous, enough Analytical Thinking to be trusted
• Demonstrated wins in general work somewhere near Cambridge, MA
• Meticulous attention to detail across every deliverable

Three things define ByteForge Labs: a Cambridge address, a customer-centric culture, and a near-religious devotion to Facilitation. We believe the best general decisions get made closest to the work, not three floors up.

We offer a competitive salary of $126,000 - $184,000, comprehensive health coverage, and a clear path to grow into senior general work.

We are filling this Public Relations Manager seat now, with onboarding planned for the near term.