Public Relations Account Manager

Tier One Partners; Boston (MA); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Flexible PTO

Bonuses

Professional development stipend

Wellness stipend

Office exchanges

Job summary

Tier One Partners in Boston is seeking a creative Account Manager to provide strategic guidance and trusted counsel to clients, turning insights into results. The role leads account health, develops launch plans, and collaborates on integrated campaigns across media relations, content, and digital strategies.

The successful candidate will manage multiple priorities in a fast-paced environment, mentor junior teammates, and help grow client engagements while ensuring budget adherence.

Qualifications

• Bachelor’s degree in communications, public relations, journalism, marketing, English, or related field.
• 4-5+ years of industry related experience.
• Proven track record developing and executing successful communication campaigns.
• Excellent written and verbal communications skills.
• Familiarity with Meltwater or another media monitoring/database platform.
• Ability to juggle multiple priorities and deadlines in a fast-paced environment.
• Collaborative, solutions-focused approach and initiative.

Responsibilities

• Serve as day-to-day client counselor and oversee account health.
• Drive program momentum and identify opportunities to exceed KPIs.
• Develop plans in support of corporate/product launches.
• Collaborate on integrated campaigns blending media relations, content, and digital strategies.
• Demonstrate strong writing/editing for pieces from press releases to white papers.
• Manage team workflows, mentor junior staff, and ensure quality deliverables.
• Contribute to agency morale and support new business efforts.
• Identify opportunities to grow accounts and client engagements.
• Manage accounts to budget including hours and expenses.
• Understand program measurement and track results against goals.

Skills

Written communication

Client counseling

Project management

Media monitoring familiarity

Multitasking

Collaborative mindset

Industry knowledge (Fintech/health/TC)

Education

Bachelor's degree in communications/public relations/marketing/English or related field

Tools

Meltwater

Media databases

Job description

Tier One Partners is seeking a creative Account Manager who brings strategic thinking, trusted counsel, and a leadership mindset to every client engagement.

This position calls for individuals who love turning insight into results and who are eager to embrace significant responsibilities as account and agency leaders.

Qualifications:

• Bachelor's degree in communications, public relations, journalism, marketing, English, or a related field
• 4-5+ years of industry related experience
• A proven track record developing and executing successful communication campaigns
• Excellent written and verbal communications skills
• Familiarity with Meltwater or another media monitoring/database platform
• Ability to juggle multiple priorities and deadlines in a fast-paced environment without sacrificing attention to detail
• Collaborative, solutions-focused approach and eagerness to take initiative
• Fintech, digital health, security and consumer tech preferred

A successful team member in this role will:

• Bring the skills, judgment, and confidence to serve as day-to-day client counselor.
• Oversee account health and drive program momentum, proactively identifying opportunities to exceed KPIs.
• Develop plans in support of corporate/product launches.
• Collaborate on the execution of integrated campaigns that blend media relations, content, and digital strategies to maximize client impact.
• Bring strong writing and editing skills for both short- and long-form pieces (press releases through white papers).
• Manage team workflows, delegate effectively, and mentor junior members to ensure high-quality deliverables and professional growth.
• Demonstrate a positive attitude among peers and contribute to building agency morale.
• Assist with idea development, research and editing of new business proposals; plays an active role in the pitch process.
• Identify potential opportunities to organically grow accounts and new client engagements.
• Manage accounts to budget including hours and expenses.
• Understand the core attributes of program measurement; develop measurement goals and track account results accordingly.
• Model Tier One's core values and standards of conduct.
• Maintain client utilization in the ~85% range.

This is a full-time hybrid role and you will be expected to work from our Boston office at least twice per week, depending on client and team needs. Occasional day and overnight travel for client and Tier One purposes may be required.

About Tier One

Tier One Partners is a women founded and led integrated marketing agency. We provide PR, content, and digital marketing services to innovators in B2B and B2C technology, AI, digital healthcare, financial services, energy tech, and manufacturing. Our award-winning creative, data-driven strategies propel our clients to industry leader status. We are a member of PRovoke Media's 2025 list of the 80 Best US Agencies and PR NEWS' Agency Elite 120 list.

Just like a championship team, we hold each other to high standards and jump in to help when life throws a teammate a curveball. We create opportunities, celebrate our successes, stay open to feedback, own problems and solve them together.

We offer a robust benefits package that includes a family-friendly holiday schedule, flexible PTO, rainmaker bonuses, professional development stipends, wellness stipends, and office exchanges so we can keep our cross-office bond strong.

Monthly culture activities include team outings and parties, happy hours, unique contests, and other events including our agency book club. We recognize outstanding contributions to client and agency initiatives with our quarterly peer-nominated "212 Degree" award and "Milestone" awards that provide cash bonuses to employees celebrating 3-, 5- and 10-year agency anniversaries.

To learn more, visit wearetierone.com.

Tier One Partners is an Equal Opportunity Employer committed to fostering diversity and inclusion.

Tier One Partners LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.