Public Records Specialist: Appeals & Compliance Lead

Commonwealth Museum; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Office of the Secretary of the Commonwealth of Massachusetts is seeking a Public Records Specialist within the Public Records Division. The role supports the Supervisor and Division in administering the Massachusetts Public Records Law and responding to requests and inquiries.

Representative tasks include opening administrative appeals, managing caseloads, drafting determinations, coordinating with legal staff, and performing standard administrative duties such as answering calls and

Qualifications

• Ability to organize information.
• Proficiency in balancing multiple assignments.
• Effective time management, ability to meet deadlines.
• Ability to write succinctly and clearly.

Responsibilities

• Assist in opening administrative appeals under the Public Records Law.
• Manage a caseload of appeals and draft determinations.
• Coordinate with supervisors, attorneys, and staff to close appeals.
• Mail acknowledgment letters, determinations and materials regularly.
• Answer calls, respond to emails, and coordinate Public Records Law trainings.

Skills

Organization

Multitasking

Time management

Concise writing

Job description

The Office of the Secretary of the Commonwealth of Massachusetts is seeking a Public Records Specialist within the Public Records Division. The role supports the Supervisor and Division in administering the Massachusetts Public Records Law and responding to requests and inquiries.

Representative tasks include opening administrative appeals, managing caseloads, drafting determinations, coordinating with legal staff, and performing standard administrative duties such as answering calls and