Public Programs Intermittent

State of Indiana; Indianapolis (IN); Presencial; USD 21.000 - 29.000; A tiempo parcial

Descripción de la vacante

The Indiana State Museum and Historic Sites (ISMHS) is a statewide museum system with 12 locations, including a central museum based in Indianapolis. Our mission is to ignite wonder, inspire curiosity, reveal stories and create connections.

This is a seasonal, public-facing role supporting the Public Programs team during Celebration Crossing and other programs. You will engage visitors, assist with planning and logistics, and help with trainings.

Formación

• High school diploma or GED required.
• Background in education, museum studies, or customer service preferred.
• Experience in customer service or hospitality industries desired.
• Ability to work independently and take initiative.

Responsabilidades

• Engage visitors and assist with questions during Celebration Crossing.
• Facilitate daily programs and activities for diverse audiences.
• Coordinate with museum volunteers and staff as needed.
• Attend trainings and ensure program setup and teardown.

Descripción del empleo

Select how often (in days) to receive an alert:

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana State Museum and Historic Sites:

The Indiana State Museum and Historic Sites (ISMHS) is a statewide museum system with 12 locations, including a central museum based in Indianapolis. Our mission is to ignite wonder, inspire curiosity, reveal stories and create connections. Our values are integrity, stewardship, interconnectivity and transparency. First among our institutional priorities is to produce signature experiences.

Role Overview:

The Public Programs Intermittent willsupport the Public, Family & Adult Programs team during the Celebration Crossing (CCX) holiday experience and other public programs. Responsibilities include assisting with the facilitation of CCX and holiday and public programs, assisting with program planning, logistics and evaluation of public programs, and attending and completing all trainings.

Salary Statement:

This position traditionally starts at an hourly rate of $16.73 but may be commensurate with education and work experience.

A Day in the Life:

The essential functions of this role are as follows:

Visitor Engagement

• Enhance the visitor experience in Celebration Crossing by engaging and interacting with visitors, assisting with visitor questions and concerns, and facilitating daily programs.
• Implement scheduled and spontaneous activities and programs within Celebration Crossing for diverse audiences including children, families, and adults.
• Provide excellent customer service by greeting each visitor, answering questions, and being present within the space.
• Work with and assist museum volunteers as needed.
• Other duties as assigned.

Museum operations

• Facilitate Celebration Crossing experiences and monitor interactive components and manipulatives.
• Assist Public program team with the facilitation of holiday and public programs including planning, prep, set-up, tear-down and evaluation of programs and activities.
• Attend and complete all required trainings.
• Communicate visitor issues and concerns to security and other staff as appropriate.
• Sanitize exhibit and public spaces daily.

The job profileis not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• High school diploma or GED.
• Background in education, museum studies, and/or customer service preferred.
• Must have experience in customer service or hospitality industries.
• Must be comfortable working independently and exhibit initiative.
• Good communication skills, enthusiasm and collaborative work ethic required.
• Ability to maintain a professional appearance and attitude.
• Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period.

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .