Public Parking Enforcement & Customer Service Champion

Ace Parking Management; San Jose (CA); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Vacation/Sick leave

Holiday pay

Competitive hourly pay

Job summary

Ace Parking Management in San Jose, CA is seeking a motivated Parking Enforcement Officer to promote public safety and ensure compliance with parking rules. You will be the friendly face drivers encounter in public spaces and help maintain order and fairness in the community.

The ideal candidate holds a high school diploma, has strong interpersonal and communication skills, and can work outdoors with physically demanding tasks. A valid driver's license and reliable transportation are required.

Qualifications

• High school diploma or equivalent.
• Strong interpersonal and customer service skills.
• Attention to detail and ability to accurately document violations.
• Excellent verbal and written communication skills.
• Ability to work outdoors and handle physically demanding tasks.
• Valid driver’s license and reliable transportation.

Responsibilities

• Patrol assigned parking areas to enforce parking regulations and address violations promptly.
• Document parking violations accurately, ensuring proper records are maintained.
• Take responsibility for the proper care and maintenance of issued equipment and vehicles.
• Interact professionally and courteously with customers, providing information and assistance as needed.
• Report incidents, security concerns, and maintenance issues promptly to the appropriate authorities.
• Maintain clear and effective communication with the team and superiors.
• Foster a sense of unity and camaraderie within the parking enforcement team.
• Provide exceptional customer service to parkers, addressing inquiries and concerns with patience and professionalism.
• Educate parkers on parking regulations and offer guidance to ensure compliance.
• Assist with emergency situations and offer aid when required.
• Monitor parking to maximize revenue collection while minimizing unauthorized parking.
• Identify opportunities to improve parking enforcement efficiency and effectiveness.

Skills

Interpersonal skills

Customer service

Attention to detail

Verbal and written communication

Outdoor work

Valid driver's license

Education

High school diploma or equivalent

Job description

Ace Parking Management in San Jose, CA is seeking a motivated Parking Enforcement Officer to promote public safety and ensure compliance with parking rules. You will be the friendly face drivers encounter in public spaces and help maintain order and fairness in the community.

The ideal candidate holds a high school diploma, has strong interpersonal and communication skills, and can work outdoors with physically demanding tasks. A valid driver's license and reliable transportation are required.