Public Officer

Mountains Recreation and Conservation Authority; Los Angeles (CA); Sur place; USD 52 000 - 68 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision insurance

14 paid holidays per year

Vacation up to 96 hours per year

Sick leave up to 96 hours per year

Résumé du poste

Mountains Recreation and Conservation Authority is seeking a Public Officer to maintain parking lots, issue citations, and assist visitors. The role includes responding to emergencies, performing park maintenance, and coordinating with vendors.

The position reports to a Supervising Ranger and requires independent work with the ability to manage multiple tasks and uphold safety standards. A strong customer service mindset and teamwork are essential.

Qualifications

• Excellent oral and written English language skills are required.
• High school diploma or GED is required; a B.A. or B.S. degree is preferred.
• Two years of related enforcement or public safety experience is recommended.

Responsabilités

• Maintain electronic and mechanical pay stations.
• Collect and transport money from pay stations.
• Issue parking citations and perform traffic control.
• Open and close park gates and coordinate with vendors and other government entities.
• Perform routine maintenance on agency vehicles and equipment and remove graffiti as needed.
• Provide visitor service and respond to emergencies including medical and wildland fires.
• Deliver interpretive programs and coordinate with various agencies.

Connaissances

English communication

Organizational skills

Customer service

Teamwork

Formation

High School diploma or GED

Bachelor's degree preferred

Outils

Windows

Microsoft Office

Description du poste

The Mountains Recreation and Conservation Authority is recruiting for a Public Officer who will be responsible for maintaining parking lot locations managed by the MRCA. Additional duties will include general park maintenance, visitor service, responding to emergencies (medical and wild land fires), issuing parking citations.

Learn more about joining the MRCA team at https://mrca.ca.gov/about/employment/.

This is a professional position that requires a highly motivated, responsible, organized and self‑starter individual who can handle an array of tasks, has good judgement and can make decisions, and works independently or as part of a team.

Supervision

This position reports to a Supervising Ranger. Assorted tasks may be supervised directly by Division Chief or other Executive Staff.

Essential Functions

• Maintain electronic and mechanical pay stations.


• Collection and transport of money from pay stations.


• Issuing parking citations.


• Perform traffic control.


• Open and close park gates.


• Use, wear and maintain protective equipment which includes chemical agents (O.C.) and body armor.


• Perform routine maintenance and repairs on agency vehicles and various equipment.


• Perform a variety of maintenance, restoration and repair duties.


• Remove graffiti as necessary, empty trash cans, clean restrooms, clean up litter, remove graffiti and illegal dumping.


• Conduct interpretive programs.


• Operate with substantial independence and coordinate work with others in completing assignments.


• Coordinate with vendors and other government entities.


• Maintain good habits of answering and responding to incoming telephone calls, correspondence, and when communicating and providing customer service to citizens who seek assistance.


• Maintain positive relationships with coworkers, representatives of other government agencies, non‑profit organizations, homeowner’s associations, and the public at large.


• Perform related duties as required.

JOB SPECIFICATIONS

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to hike, run, bend, lift, stoop, kneel, reach and climb, lift and carry items weighing up to 60 pounds for a distance up to 50 feet both indoors and outdoors, constantly work in outdoor weather conditions and frequently move about work sites.

Incumbents should have physical strength, endurance and agility; be mentally alert and physically sound; hearing and vision sufficient to perform the essential functions of the job.

Required Hours and Location

40 hours per week, must be available to work nights, weekends, holidays and overtime. Must be available to work at various locations.

Minimum Qualifications

• Must be at least 18 years of age.


• Have a High School diploma or GED equivalent. B.A. or B.S. degree preferred. One year of relevant experience may be substituted for each year of required education.


• Two (2) years of experience in law enforcement, parking enforcement, EMS or other related field is recommended for appointment.

Training and Certification

• Certificate in First Aid/CPR for the professional rescuer or equivalent, or ability to attain within 6 months of employment.

Knowledge of

• Common Windows-based programs including word processing, spreadsheets, and databases.


• Proficiency in basic mathematics; basic grammar and spelling as required in preparing reports and records.

Ability to

• Prioritize varying tasks, projects, and manage multiple projects at once.


• Work independently to handle multiple tasks under deadlines.


• Revise work approach and/or tactics to address changing conditions.


• Complete projects and follow oral and written directions.


• Quickly change tasks and focus.


• Exercise discretion and sensitivity to confidential information.


• Ability to complete a P.O.S.T. approved P.C. 832 course.


• Ability to complete the MRCA Wildland Fire training within one year of employment.

Competencies

• Excellent oral and written English language skills.


• Excellent organizational skills.


• Establish and maintain cooperative relations with those contacted in the course of work including the general public.


• Emotional maturity; tact and diplomacy; poise and self-confidence.

Other Requirements

Candidates must have a valid California driver’s license in good standing with a satisfactory driving record (must provide DMV printout). Employees must be willing to participate in agency emergency response. Bilingual skills in English, and other locally common language, such as Spanish, Korean, Farsi, Chinese, Armenian, Yiddish, or Tagalog is desired.

This job announcement is not intended to, and does not, create an employment contract of any kind and does not create any express or implied contractual obligations. Employment at MRCA is at‑will without exception. The employee and MRCA may terminate employment at any time with or without advance notice and with or without cause.

Any provision contained in this job announcement may be modified or revoked at any time without notice.

Mountains Recreation and Conservation Authority offers a comprehensive benefits package to meet the needs of our employees and their families.

Medical, Dental and Vision Insurance: MRCA offers multiple choices of insurance plans, including HMO, PPO, and low‑cost options, with MRCA paying a portion of the costs for eligible employees. Plans are available to cover employee’s children and spouses. In some cases, plans may be available at no cost to the employee.

Paid Time Off (PTO)

• Holidays. MRCA observes 14 paid holidays each year for eligible employees. This includes one personal holiday taken at employee’s discretion.


• Vacation. Eligible employees can earn up to 96 hours per year of paid vacation leave. Vacation accruals increase after employees have worked for 3 years, and again at 10 years of service.


• Sick Leave. Eligible employees can earn up to 96 hours per year of paid vacation leave. Some categories of employee may earn up to 3 days per year.


• Other. Eligible MRCA employees may be entitled to paid leave for Bereavement, Jury Duty, Witness Duty, and Voting.

Retirement Plan: MRCA employees are members of the California Public Employees’ Retirement System (CalPERS) which offers a defined retirement benefit plan. Pension payments under this program are determined by a set formula that factors in years of service, age, and final compensation. Depending on certain eligibility rules, benefits may include payments to employees’ survivors and beneficiaries and are payable for life. Learn more about CalPERS here (https://www.calpers.ca.gov/).

Deferred Compensation: MRCA employees have the option to contribute to a 457(b) plan for their retirement savings (similar to a 401(k)). Employees can contribute a portion of their wages, up to the IRS limits, into an investment account, and MRCA will contribute matching funds up to 6.2%.

Flexible Spending Accounts: MRCA offers the option of FSA accounts as a way to convert taxable pay dollars into tax‑free benefit dollars that employees can use to pay certain eligible expenses. FSA contributions are deducted from the employee’s paycheck and reimbursed back to the employee depending on the program. Because the contributions are made before taxes are withheld, they are not subject to federal income tax and, in most cases, state and local income taxes. The MRCA offers two types of FSA accounts:

• Health Care Spending Account: to pay for qualified health care expenses not covered by medical, dental, and vision plans.


• Dependent Care Spending Account: to pay for certain eligible child and dependent care expenses.

Life Insurance: MRCA employees are provided a life insurance benefit as part of their medical/dental plans.

Employee Assistance Program: The MRCA provides all employees access to free professional counseling, including mental health services, through the Employee Assistance Program (EAP). The EAP provides confidential counseling to help employees address various issues that affect daily life such as stress, family or marital conflict, financial services, legal services, alcohol and drug issues, and depression.