Public Notice - Information Technology (Direct Hire)

US Lyndon B. Johnson Space Center; Greenbelt (MD); On-site; USD 52,000 - 110,000; Full time

Job summary

US Lyndon B. Johnson Space Center is advertising IT analysis and systems support roles across multiple NASA centers. The positions require assisting with analysis, testing, documentation, and coordinating system monitoring to ensure mission readiness.

Applicants should be prepared to contribute to software development, testing, and troubleshooting activities within a collaborative, multi-site environment. Experience levels vary from entry to higher grades, and the resume should clearly describe

Qualifications

• Assisting with analysis or testing of IT systems or components to support operational or mission requirements under close supervision.
• Preparing basic technical documentation or status reports in support of IT projects or system activities.
• Assisting others in analyzing technical or system requirements to help identify issues and support the operation of IT or mission systems.
• Assisting others in developing, testing, or maintaining software, tools, or system components to support functionality, performance, or user needs.
• Coordinating system monitoring activities, identifying operational issues, and directing timely resolutions that support safe and reliable mission or training operations.
• Analyzing operational data and updating requirements to improve procedures, tools, and system configurations that contribute to mission readiness.
• Leading efforts to troubleshoot complex technical issues, communicating impacts and recommended actions, and providing technical guidance that supports continuity of mission or training activities.
• Leading the development, integration, or improvement of mission or training systems, including defining requirements, resolving high-impact issues, and guiding teams through design or operational decisions.
• Conducting advanced analysis of mission, operational, or system performance data to inform organizational strategies, optimize procedures or tools, and drive decisions affecting mission readiness.
• Providing technical leadership for cross-disciplinary teams, including coordinating complex workflows, delivering high-level recommendations to management, and communicating operational or system needs.

Responsibilities

• Assist with analysis or testing of IT systems to support mission requirements.
• Prepare basic technical documentation and status reports for IT projects.
• Analyze technical or system requirements to identify issues in IT or mission systems.
• Develop, test, or maintain software, tools, or system components.
• Coordinate system monitoring activities and resolve operational issues.
• Analyze operational data to improve procedures and configurations.
• Lead troubleshooting of complex technical issues and provide guidance to teams.
• Provide technical leadership and coordinate cross-disciplinary efforts.

Skills

IT analysis

Technical documentation

Software development

System testing

Systems monitoring

Technical guidance

Job description

Positions advertised are in various organizations at Johnson Space Center, White Sands Test Facility, Langley Research Center, Goddard Space Flight Center, and Wallops Flight Facility. NASA may fill positions in any of the following series and at any grade level listed in this announcement (GS-2210 at the GS-7/9/11/12/13 levels). Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

To qualify for the GS-07

• Assisting with analysis or testing of IT systems or components to support operational or mission requirements under close supervision;

OR

• Preparing basic technical documentation or status reports in support of IT projects or system activities.

To qualify for the GS-09

• Assisting others in analyzing technical or system requirements to help identify issues and support the operation of IT or mission systems;
• Assisting others in developing, testing, or maintaining software, tools, or system components to support functionality, performance, or user needs.

To qualify for the GS-11

• Supporting coordinating system monitoring activities, identifying operational issues, and directing timely resolutions that support safe and reliable mission or training operations;
• Supporting analyzing operational data and updating requirements to improve procedures, tools, and system configurations that contribute to mission readiness.

To qualify for the GS-12,

• Coordinating system monitoring activities, identifying operational issues, and directing timely resolutions that support safe and reliable mission or training operations;
• Analyzing operational data and updating requirements to improve procedures, tools, and system configurations that contribute to mission readiness;
• Leading efforts to troubleshoot complex technical issues, communicating impacts and recommended actions, and providing technical guidance that supports continuity of mission or training activities.

To qualify for the GS-13,

• Leading the development, integration, or improvement of mission or training systems, including defining requirements, resolving high-impact issues, and guiding teams through design or operational decisions;
• Conducting advanced analysis of mission, operational, or system performance data to inform organizational strategies, optimize procedures or tools, and drive decisions affecting mission readiness;
• Providing technical leadership for cross-disciplinary teams, including coordinating complex workflows, delivering high-level recommendations to management, and communicating operational or system needs.

AND

You MUST also have IT-related experience in the competencies listed in the "How You Will Be Evaluated" section below.

Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.