Public Library Social Worker - Community Support

Massachusetts Board of Library Commissioners; Pittsfield (MA); On-site; USD 77,000 - 109,000; Full time

Job summary

The Berkshire Athenaeum, Pittsfield’s public library, seeks a compassionate social worker to support patrons and collaborate with staff and community groups. The role focuses on resources, advocacy, trauma-informed care, and crisis intervention to help patrons navigate daily challenges.

Qualifications include an MSW from CSWE, MA licensure (LSW/LCSW/LICSW), 1–3 years in community health social work, and proficiency with MS Office and Google Workspace.

Qualifications

• Master's degree in Social Work (MSW) from CSWE-accredited program.
• Current Massachusetts social work licensure (LSW/LCSW/LICSW) required.
• 1–3 years of community health social work experience; trauma-informed care and crisis intervention preferred.
• Knowledge of library services and community resources is a plus.
• Strong communication and adaptability in dynamic library settings.

Responsibilities

• Provide direct support and advocacy for patrons in need within the library.
• Collaborate with staff and community organizations to connect patrons to resources.
• Apply trauma-informed practices and risk management in daily workflows.
• Develop partnerships with stakeholders to expand outreach and services.

Skills

MSW CSWE

Licensure: LSW/LCSW/LICSW

Trauma-informed care

Crisis intervention

Risk management

Partnership development

Organizational skills

Oral and written communication

Microsoft Office

Google Workspace

Education

Master's degree in Social Work (MSW) - CSWE accredited

Massachusetts social work licensure (LSW/LCSW/LICSW)

MLS/Masters

Tools

Microsoft Office

Google Workspace

Job description

The Berkshire Athenaeum, Pittsfield’s public library, seeks a compassionate social worker to support patrons and collaborate with staff and community groups. The role focuses on resources, advocacy, trauma-informed care, and crisis intervention to help patrons navigate daily challenges.

Qualifications include an MSW from CSWE, MA licensure (LSW/LCSW/LICSW), 1–3 years in community health social work, and proficiency with MS Office and Google Workspace.