Public/Laundry Area Attendant

Ahm Hotels; Houston (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel management company is seeking a friendly and detail-oriented Public Attendant. In this role, you will maintain the cleanliness of public areas, assist housekeeping, and ensure a welcoming atmosphere for guests. The ideal candidate is customer-focused, detail-oriented, and able to work independently. This position requires evening, weekend, and holiday availability.

Qualifications

• Proven experience as a cleaner or housekeeper preferred.
• Excellent customer service skills, pleasant and friendly.
• Detail oriented and thorough.

Responsibilities

• Maintain cleanliness and appearance of hotel public areas.
• Assist housekeeping team with stocking and delivery of supplies.
• Deep cleaning of assigned areas of hotel.

Skills

Attention to Detail

Customer Service

Discretion

Ability to Work Independently

Job description

We are seeking a friendly and detail orientated Public Attendant to join our team. In this position you will be responsible for maintaining the cleanliness and appearance of the hotel public areas and providing assistance to the housekeeping team with stocking and delivery of supplies.

GENERAL RESPONSIBILITIES:

• Receive list of assignments and/or shift checklist from MOD and prioritize items
• Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned work areas
• Clean and maintain the appearance of the exterior of hotel including but not limited to, sidewalks, awning poles, signage and hotel entrance
• Deep cleaning of assigned areas of hotel including, but not limited to, shampooing of rooms and public area carpets, window washing, light fixtures and guest elevators
• Clean and maintain back of house area including, but not limited to, employee break room, executive offices, hotel laundry area and employee restroom
• Dust, polish furniture and remove marks /stains from walls and furnishing
• Remove all trash, dirty linens, towels and room service items from public areas
• Vacuum carpets and clean floors
• Respond promptly to requests from guests and other departments
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
• Clean guest rooms on occasion
• Notify maintenance department of needed maintenance or repairs
• Clean and set up function /meeting rooms according to function sheets
• Move and arrange furniture, turn mattresses
• Empty trash receptacles and transport trash to dumpster
• Take found items to designated lost and found area
• Provide support to room attendants
• Perform other duties as assigned

Requirements:

• Proven experience as a cleaner or housekeeper preferred
• Perform consistent work at the highest standard
• Remain discreet and respect privacy of guests
• Work quickly without compromising quality
• Ability to work with little supervision and maintain a high level of performance
• Excellent customer service skills, pleasant and friendly
• Detail oriented and thorough
• Willingness to work rotational 7 day work cycle, including evenings, weekends, and holidays

About Us:American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.