Public Involvement Co-op Spring 2027

Commonwealth of Massachusetts; Boston (MA); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

MassDOT in Boston seeks a Public Involvement Co-op Spring 2027 to assist in planning, coordinating, and implementing public involvement for transportation projects. You will support accessibility, stakeholder coordination, and recordkeeping while partnering with MassDOT teams and external partners.

The role offers exposure to public engagement strategies, project management, and collaboration with municipalities, officials, and the public.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to manage multiple assignments, meet deadlines, and prioritize tasks.
• Strong written and verbal communication skills.
• Ability to collaborate with internal teams and external stakeholders.
• Interest in public engagement, transportation, community outreach, or government service.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with virtual meeting platforms (Zoom, Teams) and survey tools.

Responsibilities

• Support planning and coordination of public involvement activities for transportation projects.
• Assist with virtual and in-person Public Information Meetings and public hearings.
• Coordinate with project managers, consultants, presenters, and stakeholders to ensure meetings are organized and accessible.
• Develop public outreach plans and prepare materials for PIMs and outreach activities.
• Maintain records, track comments, and support post-meeting follow-up.

Skills

Organizational skills

Attention to detail

Multitasking

Written and verbal communication

Collaboration

Public engagement interest

MS Office proficiency

Zoom/Teams experience

Survey tools experience

Project tracking systems

Database management

Tools

Microsoft Office Suite (Word, Excel, PowerPoint)

Zoom

Microsoft Teams

Survey tools

Project tracking systems

Database management

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Public Involvement Co-op Spring 2027 (260006IW)

Job Description

Public Involvement Co-op Spring 2027 - ( 260006IW )

Description

Position Summary

Under the direction of the Highway Division’s Public Involvement Office, this co‑op will assist with the planning, coordination, and implementation of public involvement activities for MassDOT transportation projects. The co‑op will support the Public Involvement Specialist in coordinating public meetings and hearings, managing project information, supporting accessibility requirements, assisting with stakeholder coordination, and maintaining public involvement records.

This role provides an opportunity to gain experience in transportation project communication, public engagement strategies, project management, and collaboration with internal MassDOT teams, consultants, municipalities, elected officials, and members of the public. A successful candidate will be organized, detail-oriented, able to manage multiple priorities, and interested in supporting meaningful public participation in transportation projects.

Duties and Responsibilities

Supports the Highway Division’s Public Involvement Office with the planning and coordination of public involvement activities for transportation projects.

Assists Public Involvement Specialists with the coordination of virtual and in‑person Public Information Meetings (PIMs), Design Public Hearings (DPHs), and other public outreach events.

Supports meeting preparation activities, including coordination with project managers, consultants, presenters, and internal stakeholders to ensure meetings are organized and accessible.

Assists with developing public outreach plans and preparing other materials to support PIMs and other public involvement activities.

Supports the use of MassDOT’s Public Involvement Management Application (PIMA), including:

Creating and updating project and event information.

Developing project‑and‑event‑specific comment forms.

Tracking public comments and assisting project teams with responses.

Maintaining accurate records related to public involvement activities.

Assists with coordinating virtual meeting logistics, including scheduling support, participant coordination, rehearsal preparation, and communication with meeting producers.

Supports accessibility efforts for public meetings and materials, including assisting with language access coordination, translation services, captioning, and other accommodations as needed.

Assists Public Involvement Specialists with coordination among project managers, consultants, municipalities, elected officials, and members of the public.

Helps maintain project trackers and schedules related to upcoming public involvement activities, meetings, and outreach milestones.

Assists with gathering participation information and preparing summaries of public involvement activities.

Supports follow‑up activities after public meetings, including organizing comments, tracking action items, and assisting with documentation.

Performs other related duties as assigned.

Preferred Qualifications

Strong organizational skills and attention to detail.

Ability to manage multiple assignments, meet deadlines, and prioritize tasks.

Strong written and verbal communication skills.

Ability to collaborate effectively with internal teams and external stakeholders.

Interest in public engagement, transportation, community outreach, or government service.

Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint.

Experience with virtual meeting platforms such as Zoom, Microsoft Teams, survey tools, project tracking systems, or database management is a plus.

About MassDOT

The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers .

MassDOT’s divisions include: Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.

Qualifications

Minimum Entrance Requirements

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Current MassDOT employees should use their internal MassCareers account to apply.

All job applications must be submitted online through MassCareers to be considered.

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.

For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at [e-mail].

For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.

For a disability‑related reasonable accommodation or alternative application method, call ADA Coordinator, Lucy Bayard, at 857-274-1935.

An Equal Opportunity / affirmative action employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Primary Location

United States-Massachusetts-Boston-10 Park Plaza

Job

Planning

Agency

Massachusetts Department of Transportation

Schedule

Full-time

Shift

Day

Job Posting

Oct 29, 2026, 7:45:28 PM

Number of Openings

1

Salary

20.00 - 25.00 Hourly

If you have Diversity, Aff 8573688541

Bargaining Unit : Non

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : Yes