Public Information Specialist 2, SG-23

New York State Department of Financial Services; New York (NY); On-site; USD 86,681 - 109,650; Full time

Job summary

The New York State Department of Financial Services seeks an Internal Engagement and Communications Manager to enhance employee communication and engagement. This role involves developing communication strategies, managing events, and collaborating with various divisions.

Applicants should have over seven years of experience in internal communications and possess strong project management skills. The salary ranges from $86,681 to $109,650, with potential additional compensation for positions in designated metropolitan areas.

Qualifications

• 7+ years in internal or employee communications.
• Ability to write and adapt messaging for multiple channels.
• Experience managing multiple projects simultaneously.

Responsibilities

• Develop and manage internal communications calendar.
• Write high-quality communications across various channels.
• Plan and execute internal events and communication initiatives.

Skills

Written and verbal communication skills

Project management

Event planning

Collaboration

Adaptability in fast-paced environments

Education

Bachelor's degree in relevant field

Job description

Duties Description

The New York State Department of Financial Services seeks to build an equitable, transparent, and resilient financial system that benefits individuals and supports business. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.

Position Overview

The Department of Financial Services is seeking candidates for the position of Internal Engagement and Communications Manager (Public Information Specialist 2) in the External Affairs and Strategy Division. Reporting to the Deputy Superintendent of External Affairs, the Department of Financial Services is looking for an Internal Engagement and Communications Manager to own and drive our internal communications function. You’ll be responsible for leading initiatives to connect with and engage our employees, working closely with senior leadership and cross-functional teams across External Affairs, HR, and Operations.

Responsibilities

• Develops and manages a proactive internal communications calendar that keeps employees informed and engaged;
• Writes and edits high-quality communications across channels – leadership emails, intranet content, and all-staff announcements;
• Translates complex organizational updates into clear, accessible employee messaging;
• Owns planning and execution of internal events including town halls, all-hands meetings, internal awards programs, and culture-building initiatives;
• Develops town hall content, manages logistics, and drafts executive remarks;
• Collaborates with HR and Office Services on communications related to facilities updates, office changes, and operational disruptions;
• Drafts timely, clear communications on employee-facing issues that require sensitivity and discretion;
• Partners with the Technology Bureau and Operations to support change management efforts with strategic communications.

Minimum Qualifications

• 7+ years of experience with meaningful time spent in internal or employee communications
• Excellent written and verbal communications skills, with the ability to adapt tone and format for different audiences and channels
• Demonstrated ability to manage multi-workstream projects independently, from brief through execution
• Strong event planning and project management skills
• A collaborative mindset and the interpersonal skills to build relationships across divisions within the Department
• Comfort operating in a fast-paced environment where priorities can shift

Appointment Method and Eligibility

Transfer: Candidates must have one year of permanent competitive service in a title eligible for transfer via Section 70.1 of the Civil Service Law. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website. Under Civil Service Law, an employee cannot have two consecutive upward 70.1 or 52.6 transfers without an intervening eligible list appointment if such transfers would exceed two salary grades.

55b/c Appointment: Candidates must meet the eligibility requirements of the Governor's Program to Hire Individuals and Veterans with Disabilities as described in Civil Service Law. Information about this program can be found at https://www.cs.ny.gov/rp55/

Minimum Qualifications: Seven years of experience in public or governmental relations, and/or in writing or producing content for various media. Substitution: An associate's degree in media, new media, English, communications, journalism, broadcasting, public relations, films, TV productions, or digital marketing can substitute for two years of specialized experience; a bachelor's in these fields can substitute for four years; and a master's degree in these fields can substitute for an additional year of specialized experience.

Salary and Location

Salary: $86,681 – $109,650. Positions located within the New York City metropolitan area, as well as Suffolk, Nassau, Rockland, and Westchester Counties, are also eligible to receive an additional $4,000 annual downstate adjustment.

Appointment Status

Permanent

Other Information

Please note that a change in negotiating unit may affect your salary, insurance and other benefits.

NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making permanent non-competitive appointments. At a future date (within one year of appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.