Public Information Specialist

Kids for the Future; Columbus (OH); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Healthcare

Public Loan Forgiveness

Education Reimbursement

Free Parking & COTA Pass

Wellness Incentive

Paid Holidays & Time Off

Hybrid Schedule

Diversity & Inclusion

Job summary

The Franklin County Auditor’s Office is seeking a Public Information Specialist to join the Public Information team in Columbus, OH. This full-time, non-exempt role offers hybrid work eligibility and a starting compensation of $42,120.

Responsibilities include professional constituent services by phone, prompt email/mail responses, and collaboration across departments to support office operations.

Qualifications

• Completion of secondary education or equivalent (high school diploma or GED).
• 1+ year of related experience and/or training.
• Ability to provide professional constituent service and respond to inquiries.

Responsibilities

• Provide professional constituent service over the phone to residents and businesses.
• Monitor mail and e-mail to respond promptly to customers.
• Serve as a public-facing representative of the Franklin County Auditor’s Office.
• Assist other departments (e.g., data entry, filing, stuffing envelopes).
• Complete projects and collaborate with coworkers; set and pursue goals.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

• Location 373 S High Street,Columbus, OH, 43215,United States
• Job Category Franklin County Auditor, All Jobs, All Jobs
• Employee Type F5 - FT CLASS NE
• Required Degree High school
• Manage Others No

Public Information Specialist (Hybrid eligible)

Compensation: Starting at $42,120.00

Employment Status: Full-time

FLSA Status: Non-Exempt

Job Posting Dates: 9/21/26 through 10/4/26

The Franklin County Auditor’s Office is seeking a Public Information Specialist to join the Public Information team.

Who are we?

The Franklin County Auditor’s Office is dedicated to serving the community by ensuring fairness and accuracy in weight and measures across the county. Our mission is to protect and empower consumers, making sure they receive what they rightfully pay for at gas pumps and retail store scanners. As a trusted steward of county finances, we strive to promote fiscal responsibility and innovative initiatives that benefit all residents of Franklin County.

In addition to these important responsibilities, we assess property values to determine fair property taxes, while also working to provide tax relief for senior and citizens who are disabled. We understand the importance of supporting vulnerable populations and strive to make the process as accessible and accommodating as possible.

We are committed to upholding state regulations by ensuring that our furry friends are licensed. As required by state law, we proudly license dogs, recognizing the significance of responsible pet ownership within our community.

At the Franklin County Auditor’s Office, we value the diversity of our residents and businesses and strive to create an environment of fairness, inclusivity, and equity in all our endeavors.

What will you do?

Provides professional, thorough, and consistent constituent service over the phone to residents and businesses who contact the Office; Monitors relevant mail and e-mail to provide prompt and efficient responses to both internal and external customers; serves as a public-facing representative of the Franklin County Auditor’s Office.

Assists other departments within the office as required (e.g., data entry, filing, stuffing envelopes, etc.); completes projects as assigned; supports and works collaboratively with coworkers; sets, pursues, and achieves goals and objectives.

Who should apply?

We encourage anyone with completion of secondary education or equivalent (high school diploma or GED); one (1) or more years of related experience and/or training; or any combination of training, education, or experience which provides the desired knowledge, skills, and abilities to perform the essential functions of this position.

We believe in the power of diversity and inclusivity, and we want to create an exciting and equitable environment for all.

Why should you work here?

We believe in providing an exceptional benefits package that recognizes the value of our employees. Some of our benefits include:

1.Healthcare: We offer a competitive medical, dental, and vision plan with low-cost deductibles.

2.Public Loan Forgiveness: As a public employee, your student loans can be forgiven after making the required monthly qualifying payments.

3. Education Reimbursement & Training: We invest in your growth and development by allowing you to expand your skills.

4. Free-Parking Program/COTA Buss Pass: Take advantage of the free parking program available through a lottery process annually; employees of the County get free weekday access to the Central Ohio Transit Authority (COTA) system.

5. Wellness Incentive Program: Our wellness incentive program rewards you with monetary incentives for engaging in healthy activities and maintaining a balanced lifestyle.

6. Generous Time Off: You deserve time for yourself and your loved ones. Enjoy 32 hours of personal leave per calendar year, 2 floating holidays, and 12 paid holidays annually. Additionally, accumulate sick and vacation leave for well-deserved breaks.

7. Hybrid Work Schedule: We understand the importance of work-life harmony. For most positions, we offer a hybrid work schedule that allows flexibility in where you work, promoting a healthy integration of personal and professional life.

8. Emphasis on Diversity and Inclusivity: We celebrate and embrace diversity in all its forms. Our office is committed to creating an inclusive and equitable environment where everyone feels valued and empowered.

Additional Information

• Hiring Agency: Franklin County Auditor's Office
• Agency Address 373 South High Street Columbus, OH 43215