Public Health Region 9/10 Social Worker

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

Functional Title: Public Health Region 9/10 Social Worker

Job Title: Social Worker II

Agency: Dept of State Health Services

Department: Region 9/10

Posting Number: 857

Closing Date: 03/02/2025

Posting Audience: Internal and External

Occupational Category: Community and Social Services

Salary Group: TEXAS-B-18

Salary Range: $3,793.41 - $4,857.33

Shift: Day

Telework: Not Applicable

Travel: Up to 60%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Job Location City: EL PASO

Job Location Address: 401 FRANKLIN AVE

Brief Job Description:

This position performs highly advanced social services and case management work for Children and Pregnant Women programs, Newborn Screening, Childhood Lead Poisoning Prevention Program, Personal Care Services, Children’s Health Insurance Program, Child Protective Services, and Children with Special Health Care Services Program in Public Health Region 9/10.

Duties include conducting comprehensive assessments to determine eligibility and need, traveling to conduct home visits, and completing intakes, Family Needs Assessments, Service Plans, and Follow-up Services to families on caseload; links families to community resources and provides information and referral services; conducts presentations and communicates program services and changes to consumer/public in a positive and accurate manner. Actively participates and advocates in Community Resource Coordination Groups, case management coalitions, and community organizations; completes administrative duties, special assignments, and monthly reports.

Essential Job Functions (EJFs):

1. EJF 1: Maintains case files, provides specialized social work consultation and assessment to families of children who are medically fragile and other populations to determine personal care services eligibility, and enters family encounter information into database. Conducts needs assessments, completes Individual Service Plans, and follows up to determine if services have been rendered. May attend school meetings or group conferences for clients. (45%)
2. EJF 2: Collaborates with community groups, public health entities, and internal staff to promote efforts to service families of children with health risks, conditions, and special health care needs. Provides presentations and information to stakeholders and attends trainings and seminars to gain knowledge of community resources. (20%)
3. EJF 3: Reports activities to meet regional program goals and objectives and ensures case-related and community activities are documented in database. (15%)
4. EJF 4: Creates corrective action plans for quality assurance file based on audit results and maintains documentation on TWICES. Assists with training new staff, volunteers, and social work interns. Participates in peer review for quality assurance. (15%)
5. EJF 5: Other duties as assigned including programmatic processes for events and conferences, maintaining knowledge of applicable policies, and actively participating in a supporting role to meet the agency’s obligation for disaster response and Continuity of Operations. (5%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of case management principles and practices, children’s programs, quality assurance and technical assistance policies and procedures, community resources, and cultural and socioeconomic issues related to health and disabilities.

Skill in compiling reports, conducting in-home family needs assessments, developing service plans, presenting, training, conflict resolution, mediation, and using computer software programs (Microsoft Word, Excel, Access, Outlook, PowerPoint).

Ability to interpret and apply policy and procedures, provide professional leadership, maintain confidentiality, and provide own transportation and maintain acceptable driving record.

Registrations, Licensure Requirements or Certifications:

1. Active Social Work license or current license to practice as a Registered Nurse in the State of Texas.
2. Valid Class C Texas driver’s license, or equivalent from another state.

Initial Screening Criteria:

1. Active Social Work license or current license to practice as a Registered Nurse in the State of Texas.
2. Experience in case management principles and practices is required. Two years’ experience is preferred.
3. Experience with local resources is required. Two years’ experience is preferred.
4. Experience using effective organizational skills to meet deadlines is required. Two years’ experience is preferred.
5. Experience using computers and related equipment is required (Microsoft Office Suite, databases, and presentation software). Two years’ experience is preferred.

Additional Information:

None.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.