Public Health Call Center Agent (Part-time)

Allied OneSource, LLC.; Topeka (KS); On-site; USD 18,000 - 23,000; Part time

Job summary

Allied OneSource, LLC. invites you to join as a Public Health Call Center Agent (Part-time) in Topeka, KS. You will conduct scripted phone interviews to support a large health study and help collect accurate data in a friendly, professional manner.

This onsite, part-time role requires at least 15 hours per week, including one weekend shift, with evening availability and training sessions in late June. A high school diploma and customer service experience are a plus.

Qualifications

• Excellent verbal communication and a clear phone voice.
• Ability to follow scripts and remain professional and neutral.
• Comfortable working on a computer in a structured office environment.
• High school diploma or equivalent.
• Customer service experience is a plus.
• Strong data entry and typing skills.

Responsibilities

• Conduct scripted phone interviews with a calm, courteous demeanor
• Accurately record responses and ensure data quality
• Maintain reliable attendance and meet weekly hour requirements
• Provide an unbiased, neutral experience for survey participants

Skills

Excellent verbal communication

Follow scripts and neutral

Computer literacy

Evenings and weekends availability

Data entry & typing

Education

High school diploma or equivalent

Job description

Join Our Team as a Public Health Call Center Agent (Part-time)!

Are you passionate about making a real difference in your community's health and well-being? We're seeking motivated individuals to become vital contributors in one of the nation's largest health studies. As a Public Health Call Center Agent, you'll engage with diverse respondents through friendly, professional phone interviews, collecting valuable data that directly supports public health initiatives. This flexible, part-time position is perfect for those who enjoy meaningful conversations and want to support impactful work from a supportive onsite environment in Topeka, KS.

What You'll Do:

• Conduct scripted phone interviews with a calm, courteous demeanor


• Accurately record responses and ensure data quality


• Maintain reliable attendance and meet weekly hour requirements


• Provide an unbiased, neutral experience for survey participants

Required Skills:

• Excellent verbal communication skills and a friendly, clear phone voice


• Ability to follow scripts and remain professional and neutral


• Comfortable working on a computer in a structured office environment


• Dependable with reliable attendance, willing to work evenings and weekends

Nice-to-Have Skills:

• Previous call center or customer service experience


• Strong data entry and typing skills


• Experience handling challenging or frustrated respondents with professionalism

Preferred Education & Experience:

• High school diploma or equivalent


• Prior experience in customer service, health surveys, or call center roles is a plus

Additional Requirements:

• Must be available to work onsite in Topeka, KS, at least 15 hours weekly, including one weekend shift


• Willingness to attend interviews and training sessions scheduled for late June


• Reliable attendance, with a focus on consistency

Salary:

$15 per hour

Seize this opportunity to contribute to meaningful health research while honing your communication skills in a dynamic environment!

Allied OneSource is connecting great people with great opportunities.

#INDPROFKC