Public-Facing Security Officer | Customer Care

Churchill Square; Security (CO); Presencial; USD 22.000 - 29.000; Jornada completa

Descripción de la vacante

Churchill Square Shopping Centre in Brighton is seeking a Security Officer to maintain a safe, welcoming environment for visitors and tenants. You will act as the public face of the security team, delivering first-class service while enforcing site rules.

The role requires patrols, rapid incident response, excellent communication, and a neat appearance. You must hold an SIA Door Supervisor license and be prepared to work shifts including weekends and bank holidays.

Formación

• Teamwork and independent work ability.
• Strong written and verbal communication skills.
• Excellent time management and professional demeanour.
• High level of customer care awareness and presentation.
• Telephone communication skills and client interaction.
• SIA Door Supervisor/Security Guard licence required.

Responsabilidades

• Interact with visitors/tenants delivering first-class customer service.
• Carry out regular patrols and respond proactively to incidents.
• Maintain professional grooming and adhere to uniform requirements.
• Record non-conformances and emergencies with control room.
• Liaise with the control room and keep colleagues informed.
• Ensure secure areas are reported and access is monitored.
• Provide assistance to contractors/visitors and uphold site procedures.
• Coordinate with statutory authorities and manage radio procedures.
• Complete training and be available for additional shifts when needed.

Conocimientos

Team player

Communication

Time management

Professional appearance

Customer service

Telephone skills

SIA licensed

Descripción del empleo

Churchill Square Shopping Centre in Brighton is seeking a Security Officer to maintain a safe, welcoming environment for visitors and tenants. You will act as the public face of the security team, delivering first-class service while enforcing site rules.

The role requires patrols, rapid incident response, excellent communication, and a neat appearance. You must hold an SIA Door Supervisor license and be prepared to work shifts including weekends and bank holidays.