Public Engagement Content Strategist

Department of Transportation; New York (NY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Department of Transportation in New York City seeks a Public Engagement Content Manager to support the PEG team with content, editing, and publication processes. The role focuses on clear, accessible communications for a broad audience and collaboration with PMs, designers, and leadership.

Primary duties include website content reviews, project page setup, and internal/external communications materials. Strong writing, design, and organizational skills are essential for success.

Qualifications

• Minimum qualifications include a baccalaureate degree and two years of community work experience; or a high school diploma and six years of related experience; or equivalent combination with at least one year of the experience in the first option.
• Experience in content management, copy editing, technical or publication editing, website administration, or public engagement is preferred.

Responsibilities

• Support content development, editing, organization, and maintenance of reports, publications, and digital resources.
• Review content for clarity, accessibility, and audience engagement; coordinate project page updates and user accounts.
• Assist with internal and external communication materials and SharePoint resources; help develop templates and guidance materials.

Skills

Graphic design skills

Writing and editing

Public engagement experience

Education

Bachelor's degree + 2 years experience

High school diploma + 6 years experience

Tools

Adobe Creative Suite

SharePoint

Job description

Department of Transportation in New York City seeks a Public Engagement Content Manager to support the PEG team with content, editing, and publication processes. The role focuses on clear, accessible communications for a broad audience and collaboration with PMs, designers, and leadership.

Primary duties include website content reviews, project page setup, and internal/external communications materials. Strong writing, design, and organizational skills are essential for success.