Public Communications & Content Strategist

Andover Public Schools; Andover (MA); On-site; USD 60,000 - 85,000; Full time

Job summary

The Town of Andover is seeking a Communications & Content Specialist under the Chief Communications Officer. The role combines storytelling with public information, turning complex municipal topics into accessible content across Andover46, website, newsletters, and social media.

You will identify stories, gather information, interview sources, and produce stories, updates, FAQs, explainers, and multimedia content.

Qualifications

• Bachelor’s degree or equivalent experience in communications or related field.
• Proven ability to produce written content for public information, digital media, or news.
• Experience creating content for websites, newsletters, social channels, and digital publications.
• Preferred background in municipal government or public sector communications.

Responsibilities

• Identify, research, write, and edit stories about Town programs, services, employees, events, and topics of interest.
• Turn ideas into complete stories by interviewing sources and gathering context.
• Translate complex information into clear, accessible language.
• Develop content for Town meetings, policy matters, and public decisions.
• Create content for Andover46, website, newsletters, and social media.
• Develop FAQs, explainers, and resident guidance based on common questions.
• Support public forums and neighborhood meetings with outreach and materials.
• Maintain a communications calendar for decisions, updates, and events.
• Keep public-facing pages current with schedules, maps, and status information.

Skills

Writing & editing

Editorial judgment

Digital communications

Research & fact-checking

CMS & digital publishing

Social media

Multimedia skills

Project management

Team collaboration

Education

Bachelor’s degree in communications or related field

Tools

CMS

Email marketing platforms

Social media platforms

Graphic design software

Job description

The Town of Andover is seeking a Communications & Content Specialist under the Chief Communications Officer. The role combines storytelling with public information, turning complex municipal topics into accessible content across Andover46, website, newsletters, and social media.

You will identify stories, gather information, interview sources, and produce stories, updates, FAQs, explainers, and multimedia content.