Public Benefits Paralegal

Utah Legal Services; Salt Lake City (UT); Hybrid; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

13 paid holidays

403(b) retirement plan

Disability coverage

Parental leave

Benefit stipend

Job summary

Utah Legal Services is seeking a Paralegal to support high-quality civil legal aid across Utah. You will work closely with assigned attorneys to advance client matters, maintain accurate timekeeping, and ensure compliance with laws and policies.

Responsibilities include managing cases in LegalServer, handling a 60-120 case load where appropriate, meeting regularly with attorneys, and participating in training, community outreach, and continuing legal education.

Qualifications

• Must pass a Utah Criminal Record background check.

Responsibilities

• Use LegalServer to bill time, manage clients, and track tasks for timely communications and representation.
• Maintain an average caseload of 60-120 cases based on service level and workload.
• Meet with your assigned attorney for case reviews to ensure timely progression.

Skills

Interpersonal skills

Verbal communication

Written communication

Adaptability

Confidentiality

Spanish language (preferred)

Job description

Our mission at Utah Legal Services (ULS) is to provide high-quality civil legal aid without cost to people who are unable to afford legal representation or are facing disadvantages, ensuring meaningful access to justice, and promoting education, stability, safety, and protection.Equal Justice Under Law is one of our nation’s most basic principles. However, economic realities often leave these promises unfulfilled. This is where ULS comes in. Since our inception as a nonprofit in 1976, we remain committed to making equal justice a reality by providing free services, in civil legal matters. More than 70 attorneys and legal professionals, working remote and in person, deliver client services from four regional offices in Salt Lake City, Ogden, Provo and St. George. Join our team and help us level the playing field for low- income Utahns, ensuring everyone has a voice in the legal system.

Job Summary

As a Paralegal at ULS, you will support the delivery of ethical, high-quality legal services to qualifying clients who are low-income or have special vulnerabilities and are seeking legal assistance throughout Utah. Working closely with assigned attorneys, paralegals play an important role in advancing client matters and ensuring that legal services are provided competently, professionally, and with compassion. The position requires effective collaboration with clients and staff, accurate timekeeping, and compliance with applicable laws, regulations, and organizational policies. Through intentional excellence in this work, ULS paralegals help create meaningful access to equal justice for the communities we serve.

Job Duties and Responsibilities

Case Management and Legal Work

• Use the ULS case management system, LegalServer, to bill time, manage clients and track case related tasks and deadlines for timely communications, services, and representation.
• Follow case handling protocols and best practices for your primary and secondary practice areas.
• Support a ULS attorney by maintaining an average caseload of 60-120 cases based on the level of service and your other workload and duties.
• Regularly and strategically review case status and tasks, updating as needed.
• Review cases for Case Service Report (CSR) compliance and then properly close cases after successfully passing a test and authorized by manager.
• Actively meet with your assigned attorney to do case reviews and to make sure cases are proceeding timely.

Additional Duties

• Maintain relationships with current community partners.
• Attend ULS all staff trainings and team meetings that promote discussion about administrative issues, legal skills, and professional development.
• Engage in active team building and create a positive work environment.
• Complete appropriate continuing education and certification requirements such as continuing legal education (CLEs).
• As requested/approved, participate in community engagement efforts including at clinics, community education classes, and outreach to further ULS’s mission and maintain relationships with community partners and stakeholders.
• Other duties as assigned.

Skills and Abilities

• A strong commitment to assisting people with low incomes and special vulnerabilities and promoting meaningful access to civil legal justice.
• Excellent interpersonal abilities.
• High verbal and written communication skills.

• High level of adaptability and ability to manage stress.
• Self-motivated, dependable, detailed, and accountable.
• Commitment and adherence to strict confidentiality rules.
• Spanish speaking preferred but not required.

• Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic backgrounds to maintain good relationships.

Qualifications.

• Must be able to pass a Utah Criminal Record background check.
  

• Strong preference given for possessing some prior legal experience.
• Ability to analyze complex situations and make sound decisions to benefit ULS and our clients.
• Public Benefits experience preferred but not required

Job Factors/Physical Requirements

• Must be able to travel to meetings and court proceedings as needed.

• Must be able to sit for extended periods of time.
• This position follows a hybrid work model, with a minimum of one day per week in the office and may work from either the SLC, Ogden, or Provo office.

Hourly Rate

$21- $26 depending on experience.

FLSA Status

This is a full-time, non-exempt position.

Benefits

At Utah Legal Services, we prioritize the well‑being and success of our employees, recognizing that a harmonious work‑life balance is paramount. We empower our team members to tailor their schedules with flexible hours, allowing them to effectively manage their professional commitments while nurturing personal and familial needs. In our commitment to inclusivity and accessibility, we embrace a hybrid or remote work across all positions.

Moreover, we understand that comprehensive benefits are essential in fostering a thriving workplace culture.

That's why we offer an extensive benefits package, including:

• Medical insurance
• Dental insurance
• Employer-paid vision insurance
• Generous paid‑time off (21 days per year) and increases on your first anniversary
• 13 paid holidays
• 403(b) retirement plan with a monthly employer match, plus automatic monthly contributions
• Employer-paid short and long-term disability coverage
• 4 weeks paid parental leave
• Employer monthly stipend to assist staff with benefit cost.

By prioritizing employee well‑being, offering competitive benefits, and embracing a flexible work environment, we strive to create a workplace where every team member can thrive both personally and professionally.

To learn more about Utah Legal Services visit www.utahlegalservices.org

Utah Legal Services believes that equal opportunity of all employees is important for the continuing success of our organization. In accordance with state and federal law, this nonprofit will not discriminate against an employee or applicant for employment because of race, disability, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, or veteran status in hiring, promoting, demoting, trainings, benefits, transfers, layoffs, terminations, recommendations, rates of pay, or other forms of compensation