Public Benefits Eligibility Specialist

State of Indiana; Wabash (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical plan options

Wellness Rewards Program

Health savings account

Pension plan options

Paid leave

Education Reimbursement

LinkedIn Learning access

Job summary

The State of Indiana is seeking an Eligibility Specialist to join the Division of Family Resources. You will review eligibility recommendations, determine benefits, and ensure compliance with federal and state rules to deliver Medicaid, SNAP, and TANF assistance to Hoosiers.

This role emphasizes interviewing applicants, examining data accuracy, and staying current on policy changes. A degree is not required, and travel may be necessary; a competitive benefits package supports work-life balance.

Qualifications

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients and staff.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Skills

Public assistance policy knowledge

Interviewing skills

Strong communication

Empathy

Discretion

Analytical problem-solving

Ability to travel

Tools

Eligibility systems

Job description

The State of Indiana is seeking an Eligibility Specialist to join the Division of Family Resources. You will review eligibility recommendations, determine benefits, and ensure compliance with federal and state rules to deliver Medicaid, SNAP, and TANF assistance to Hoosiers.

This role emphasizes interviewing applicants, examining data accuracy, and staying current on policy changes. A degree is not required, and travel may be necessary; a competitive benefits package supports work-life balance.