Eligibility Benefits Specialist Supervisor (Bilingual & Non-Bilingual)

Solano County; Fairfield (CA); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health care

Dental

Vision

Retirement

Job summary

Solano County's Health and Social Services Department seeks an Eligibility Benefits Supervisor to lead a team delivering public assistance services. The role includes planning, directing, and evaluating eligibility work, overseeing benefit determinations, and ensuring adherence to policies.

The ideal candidate has strong supervisory experience, a related degree, and willingness to travel as needed. The position offers a stable county benefits package and opportunities for advancement within the

Qualifications

• Two years of experience performing duties equivalent to an Eligibility Benefits Specialist II or Employment Resources Specialist II, plus one year of lead or supervisory experience.
• Bachelor’s degree preferred; a Bachelor’s may substitute for one year of experience in some cases.
• Driver's license may be required; travel may be necessary.

Responsibilities

• Plan, organize, direct, and supervise staff engaged in eligibility duties.
• Determine the need for public assistance benefits and authorize program benefits per policy.
• Oversee other eligibility functions such as overpayment/recovery and foster care eligibility.

Skills

Lead or supervisory experience

Education

Associate’s degree

Bachelor’s degree preferred

Job description

Providing Public Assistance and Employment Services to Solano County

The Employment and Eligibility Services Division within the Health and Social Services Department assists citizens to become more independent and productive through programs designed to reduce dependency on welfare and promote personal responsibility. Also, it provides eligibility determination and benefit issuance for customers who apply for various public assistance benefits.

The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur or the need arises.

THE POSITION

Eligibility Benefits Specialist Supervisors plan, organize, direct, and supervise the work of staff engaged in either:

• Determining the need for public assistance benefits, managing an eligibility caseload and authorizing program benefits in accordance with established policies and procedures, or
• Performing other eligibility focused duties including overpayment/recovery, foster care or older/disabled client eligibility functions.

Experience

Two years of experience performing duties equivalent to an Eligibility Benefits Specialist II (Eligibility Worker II) or Employment Resources Specialist II (Employment and Training Worker II) in a California County Department of Social Services, plus one year of lead or supervisory experience in any field; OR one year of experience performing duties equivalent to an Eligibility Benefits Specialist III (Eligibility Worker III) or Employment Resources Specialist III (Employment and Training Worker III) in a California County Department of Social Services. If the III level experience does not include one year of lead or supervisory experience, one year of lead or supervisory experience in any field in other work experience is required.

Education

An Associate’s degree or completion of equivalent credit units from an accredited college or university is required preferably in behavioral science, business administration, humanities, public administration, social science or a related field.

• A Bachelor’s degree from an accredited college or university in the above fields of study or a related field is preferred.
• A Bachelor’s degree in the above fields of study or a related field may be substituted for one year of the required experience except for the lead or supervisory experience.

Special Requirements

• Driver's License: Possession of a valid California Class C Driver's License may be required at the time of appointment. Loss of the Class C Driver's License is a cause for discipline. Individuals who do not meet this requirement due to physical disability will be considered for accommodation on a case‑by‑case basis.
• Assignment Requirements: Some positions in these classes may require work in an out‑station location or in a setting with other professionals integrated as a team.
• Travel: Independent travel may be required.
• Child Abuse Reporting: Selectees for employment must as a condition of employment sign a statement agreeing to comply with Section 11166 of the California Penal Code relating to child abuse reporting.

SELECTION PROCESS

• 09/04/2026 - First application review deadline to submit application and required documents.
• 09/18/2026 - 2nd application review deadline to submit application and required documents.
• Every 3 weeks afterwards

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre‑scheduled by the Department of Human Resources or be invited to self‑schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.

RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

VETERAN'S PREFERENCE POINTS

To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION REVIEW DEADLINE. Applicants who have a service‑connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service‑connected reasons.

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations.

Americans With Disabilities Act

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form. This form must be received in the Human Resources Department by the application review deadline. Applicants will be contacted to discuss the specifics of the request.

We offer a benefits package to employees which includes:

• health care
• dental
• vision
• retirement
• deferred compensation plans
• flexible spending accounts
• life insurance
• holidays
• vacation
• sick leave