Public Areas & Guest Experience Specialist

Hilton; El Segundo (CA); On-site; USD 40,000 - 48,000; Full time

Job summary

Hilton is seeking a Houseperson to keep designated areas spotless and to contribute to memorable guest experiences. You will greet guests warmly, assist with room cleaning, and help manage supplies to support efficient housekeeping operations.

In this role, you will take on special cleaning tasks and report maintenance needs to ensure a well-kept property, reflecting Hilton's commitment to hospitality, integrity, leadership, teamwork, ownership, and urgency in every moment.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment.

Responsibilities

• Keep public areas spotless: Maintain cleanliness of designated areas including restrooms, hallways, stairwells, elevators, offices and event spaces by performing daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, washing windows, and emptying trash.
• Delight our guests: Greet guests warmly, deliver requested items, and assist with room cleaning as needed.
• Manage supplies: Stock and organize supply rooms to support efficient housekeeping operations.
• Handle special projects: Perform periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors.
• Support property maintenance: Identify and report any repair needs or maintenance deficiencies to ensure a well-kept property.

Skills

Guest service

Communication

Teamwork

Hospitality

Integrity

Leadership

Ownership

Now

Job description

Hilton is seeking a Houseperson to keep designated areas spotless and to contribute to memorable guest experiences. You will greet guests warmly, assist with room cleaning, and help manage supplies to support efficient housekeeping operations.

In this role, you will take on special cleaning tasks and report maintenance needs to ensure a well-kept property, reflecting Hilton's commitment to hospitality, integrity, leadership, teamwork, ownership, and urgency in every moment.