Public Areas Attendant - PM Shift

Hyatt Hotels and Resorts; Renton (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

Hyatt Regency Lake Washington is seeking a Public Areas Attendant responsible for maintaining cleanliness and providing exceptional guest service. The role involves cleaning tasks, responding to guest requests, and working in a fast-paced environment. The hotel offers competitive wages and comprehensive benefits, alongside opportunities for growth within Hyatt.

Benefits

Medical, Dental and Vision Insurance after 30 days

Paid Vacation and Sick Leave

401(k)

Paid Family Bonding Time

Adoption Assistance

Free Parking

Referral Bonuses

Tuition and Wellness Reimbursement

Discounted Room Nights

Free Meals During Shift

Qualifications

• Must have weekend and holiday availability.
• Ability to work in a fast-paced environment.
• Ability to understand and comply with brand standards.

Responsibilities

• Maintaining cleanliness of public areas.
• Responding to guests' requests and concerns.
• Assisting housekeeping as needed.

Skills

Guest Service

Attention to Detail

Time Management

Communication

Flexibility

Job description

Located on the shores of Lake Washington, Hyatt Regency Lake Washington at Seattle's Southport, a recent AAA Four Diamond and Best of Housekeeping award winner, perfectly combines the natural beauty of the Pacific Northwest with modern amenities. Enjoy close proximity access to Sea-Tac International Airport, downtown Seattle and Bellevue, Mount Rainier National Park, Gene Coulon Memorial Beach Park, and more. Explore the beauty of the Pacific Northwest, then return to your comfortable room in Renton.



Job Overview:

The Public Areas Attendant is responsible for maintaining the cleanliness of the hotel. This person must have exceptional communication skills as well as superior guest service abilities. This position is fast paced with constant customer interaction and must be able to push and pull a moderate weight. This position is also responsible for servicing guest requests.



Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.



Position Responsibilities

• Acknowledges and greets guests in public spaces with a warm, friendly greeting
• Cleaning of common/public areas; Cleans assigned washrooms, to specified standards using prescribed procedures, including but not limited to wiping, dusting, sweeping, mopping, polishing, scrubbing, shampooing, other and straightening
• Restocking and removing towels in the gym/pool areas
• Picks up ground litter around hotel or whatever visible
• Assists the housekeeping department as needed with cleaning, laundry, and supplies
• Ensuring that the facility remains clean at all times to include back of house areas
• Responding to customers' queries, concerns, and complaints.
• Responds and delivers to quest requests
• Promptly turns in lost articles to management for entry into Lost and Found.
• Perform any other related duty as required.

Wage Information:



The salary range for this position is $20.90 to $27.17. The starting hourly rate is $20.90. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications and education.



Shift: 2:00pm-10:30pm



$1.00 Shift Differential for shifts starting after 2:00pm

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Qualifications

Qualifications:



*Applicants must be eligible to work in the United States without requiring visa sponsorship*

• Must have weekend and holiday availability



• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.

• Ability to understand and provide friendly guest service.
• Ability to understand and comply with proper cleaning techniques, procedures and brand standards.
• Ability to timely complete assigned tasks.
• Attention to details with good organizational and efficient time management skills.
• Consistent professional attitude and behavior with effective listening and communication skills.
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.

Benefits & Perks:



As a colleague, we have you covered with awesome benefits and perks! Some of those include:

• Medical, Dental and Vision Insurance after 30 days of employment
• Paid Vacation, sick leave and up 2 float days
• 401(k)
• Paid Family Bonding Time
• Adoption Assistance
• Free Parking
• Referral Bonuses
• Tuition and Wellness Reimbursement
• Discounted room nights and Friends and Family discounts at any participating Hyatt location starting on your first day of employment
• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
• Free colleague meals during shift

Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.