Public Areas Attendant - PM Shift

Hyatt Regency; Renton (WA); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Sick Leave

2 Float Days

Job summary

Hyatt Regency Lake Washington at Seattle's Southport is seeking a Public Areas Attendant to maintain the cleanliness of hotel public areas and respond to guest requests. This role requires strong communication with guests and team members, with a focus on exceptional service and adherence to brand standards.

You will work in a fast-paced environment, cleaning common spaces, assisting in back-of-house areas, and supporting the housekeeping team as needed.

Qualifications

• Eligible to work in the United States without visa sponsorship.
• Must have weekend and holiday availability.
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.
• Ability to understand and provide friendly guest service.
• Ability to understand and comply with proper cleaning techniques, procedures and brand standards.
• Ability to timely complete assigned tasks.
• Attention to details with good organizational and efficient time management skills.
• Consistent professional attitude and behavior with effective listening and communication skills.

Responsibilities

• Acknowledges and greets guests in public spaces with a warm, friendly greeting.
• Cleaning of common/public areas; cleans washrooms to specified standards using prescribed procedures.
• Restocking and removing towels in gym/pool areas.
• Picks up ground litter around hotel or visible areas.
• Assists the housekeeping department with cleaning, laundry, and supplies as needed.
• Ensures facility remains clean at all times including back of house areas.
• Responds to customers' queries, concerns, and complaints.
• Delivers to guest requests and ensures timely service.
• Turns in lost articles to management for entry into Lost and Found.

Job description

Organization – Hyatt Regency Lake Washington at Seattle's Southport

Located on the shores of Lake Washington, Hyatt Regency Lake Washington at Seattle's Southport, a recent AAA Four Diamond and Best of Housekeeping award winner, perfectly combines the natural beauty of the Pacific Northwest with modern amenities. Enjoy close proximity access to Sea‑Tac International Airport, downtown Seattle and Bellevue, Mount Rainier National Park, Gene Coulon Memorial Beach Park, and more. Explore the beauty of the Pacific Northwest, then return to your comfortable room in Renton.

Job Overview

The Public Areas Attendant is responsible for maintaining the cleanliness of the hotel. This person must have exceptional communication skills as well as superior guest service abilities. This position is fast paced with constant customer interaction and must be able to push and pull a moderate weight. This position is also responsible for servicing guest requests. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Position Responsibilities

• Acknowledges and greets guests in public spaces with a warm, friendly greeting
• Cleaning of common/public areas; Cleans assigned washrooms, to specified standards using prescribed procedures, including but not limited to wiping, dusting, sweeping, mopping, polishing, scrubbing, shampooing, other and straightening
• Restocking and removing towels in the gym/pool areas
• Picks up ground litter around hotel or whatever visible
• Assists the housekeeping department as needed with cleaning, laundry, and supplies
• Ensuring that the facility remains clean at all times to include back of house areas
• Responding to customers' queries, concerns, and complaints.
• Responds and delivers to quest requests
• Promptly turns in lost articles to management for entry into Lost and Found.
• Perform any other related duty as required.

Wage Information

The salary range for this position is $23.00 to $29.90. The starting hourly rate is $23.00. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications and education.

$1.00 Shift Differential for shifts starting at 2:00pm and ending at 10:00pm

Qualifications

• Applicants must be eligible to work in the United States without requiring visa sponsorship*
• Must have weekend and holiday availability
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.
• Ability to understand and provide friendly guest service.
• Ability to understand and comply with proper cleaning techniques, procedures and brand standards.
• Ability to timely complete assigned tasks.
• Attention to details with good organizational and efficient time management skills.
• Consistent professional attitude and behavior with effective listening and communication skills.
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.

Benefits & Perks

As a colleague, we have you covered with awesome benefits and perks! Some of those include:

• Medical, Dental and Vision Insurance after 30 days of employment
• Paid Vacation, sick leave and up 2 float days
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