Public Areas Attendant - PM and Overnight - Shift Premium

Hyatt Hotels Corporation; Renton (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hotel as a Public Areas Attendant, where you'll maintain cleanliness and provide exceptional guest service. This role involves interacting with guests, cleaning various areas, and ensuring a welcoming environment. Enjoy competitive wages, benefits, and growth opportunities in a dynamic hospitality setting.

Benefits

Medical, Dental, and Vision Insurance

Paid Vacation

401(k) plan

Tuition and Wellness Reimbursement

Discounted room nights

Qualifications

• Ability to work in a fast-paced environment.
• Excellent guest service skills.
• Knowledge of proper cleaning techniques.

Responsibilities

• Maintain cleanliness of public areas and washrooms.
• Greet guests warmly in public spaces.
• Respond to guest queries and concerns.

Skills

Guest Service

Attention to Detail

Communication

Job description

Public Areas Attendant - PM and Overnight - Shift Premium

Hyatt Regency Lake Washington at Seattle's Southport

Located on the shores of Lake Washington, Hyatt Regency Lake Washington at Seattle’s Southport, a recent AAA Four Diamond and Best of Housekeeping award winner, combines the natural beauty of the Pacific Northwest with modern amenities. Enjoy close proximity to Sea-Tac International Airport, downtown Seattle, Bellevue, Mount Rainier National Park, Gene Coulon Memorial Beach Park, and more. Explore the Pacific Northwest and return to your comfortable room in Renton.

Job Overview:

The Public Areas Attendant maintains the cleanliness of the hotel, demonstrating exceptional communication and guest service skills. This fast-paced role involves constant customer interaction, requiring the ability to push and pull moderate weights, and servicing guest requests.

Work Schedule:

Must be able to work 3 PM shifts (2:00 pm - 10:30 pm) and 2 overnight shifts (10:00 pm - 6:30 am). Availability on weekends and holidays is required.

Position Responsibilities:

• Greet guests warmly in public spaces.
• Clean common/public areas and assigned washrooms according to standards, including wiping, dusting, sweeping, mopping, polishing, scrubbing, shampooing, and straightening.
• Restock and remove towels in gym/pool areas.
• Pick up ground litter around the hotel.
• Assist housekeeping with cleaning, laundry, and supplies as needed.
• Maintain cleanliness of all areas, including back of house.
• Respond to guest queries, concerns, and complaints.
• Deliver guest requests promptly.
• Turn in lost articles to management for the Lost and Found.
• Perform other duties as required.

Wage Information:

The salary range is $20.90 to $27.17 per hour, with a starting rate of $20.90. Salaries depend on experience, qualifications, and education. Additionally, there is a $1.00 shift differential for PM shifts and a $2.00 differential for overnight shifts.

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Qualifications:

*Applicants must be eligible to work in the United States without requiring visa sponsorship.*

• Ability to work in a fast-paced, sometimes high-pressure environment, remaining flexible and efficient.
• Excellent guest service skills.
• Knowledge of proper cleaning techniques, procedures, and brand standards.
• Timely completion of tasks.
• Attention to detail, organization, and time management skills.
• Professional attitude, effective listening, and communication skills.

Benefits and Perks:

• Medical, Dental, and Vision Insurance after 30 days.
• Paid Vacation, sick leave, and up to 2 float days.
• 401(k) plan.
• Paid Family Bonding Time.
• Adoption Assistance.
• Free Parking.
• Tuition and Wellness Reimbursement.
• Discounted room nights and Friends & Family discounts at Hyatt locations starting on your first day.
• Up to 12 complimentary rooms after 90 days of service.

Hyatt offers unlimited growth potential, including opportunities for relocation and advancement.

We are an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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