Public Areas Attendant - Embassy Suites

Suburban Inns; Grand Rapids (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Public Areas Attendant to maintain the cleanliness and appearance of all public areas in the hotel. The role offers flexible schedules, opportunities for advancement, and a dynamic work environment. Ideal candidates will bring a strong commitment to superior guest service and teamwork.

Benefits

Hotel and restaurant discounts

Earned Paid Time Off

Health, vision, dental, and life insurance

Flexible schedules

Holiday Pay

8 hours of paid volunteer time

Paid maternity/paternity leave

Employee Assistance Program (EAP)

Qualifications

• Must have good communication skills.
• Available to work weekends.
• No formal education required.

Responsibilities

• Clean public areas according to brand standards.
• Greet all guests in a friendly manner.
• Complete extra tasks assigned by management.

Skills

Communication

Attention to Detail

Customer Service

Job description

Embassy Suites is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement.Come join the best team in the Food and Beverage and the Hospitality Industries!

Public Areas Attendant:

* Shifts: 2nd shift available

* MUST have weekend availability

* Wage: Starts at $14/hr, based on experience

* Position canbe usedas a paid internship

Benefits Include:

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules
• Holiday Pay
• 8 hours of paid volunteer time per year
• Advancement and professional growth opportunities
• 100% paid maternity/paternity or adoptionleave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

As a Public Areas Attendant you would be responsible for the cleaning and overall appearance of all public areas in the hotel, while following Suburban Inns’ Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions:

• Report to work in uniform presented professionally, neat, and clean
• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Clean public areas according to Suburban Inns and brand standards
  • Mop, sweep, and vacuum all floors
  • Wash all surface areas (windows, doors, counters, etc.)
  • Dust all surface areas (floorboards, windowsills, handrails, etc.)
  • Wipe down tables and chairs in pool area
  • Empty all garbage cans
  • Complete extra tasks assigned (storage rooms, etc.)
• Return roll-aways and cribs with fresh linen to the appropriate storage rooms
• Bring all dirty laundry to the laundry room
• Communicate to the Executive or Assistant Executive Housekeeper when rooms are cleaned
• Ensure that all standards set by Suburban Inns and brand are being followed at all times
• Assist in keeping all storage rooms organized
• Follow all Suburban Inns Processes
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Position Requirements:
Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills
Formal Education and Job-Related Experience: None
License, Training, and/or Certification Required: Hazcom Training, Bloodborne Pathogen Training (may be completed upon hire)
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
Uniform and Appearance Guidelines:
Uniform: Uniform and name tag provided. Close-toed, non-slip shoes are the responsibility of the Team Member
Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times.This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor
We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.